Store Supervisor

ESSENTIAL FUNCTIONS:

• Manages Store Operations as assigned by Manager.
• Assumes all operational control in the absence of Manager.
• Maintains product availability for Customers.
• Assists in hiring and training of all Store associates and ensures expectations for each position are met.
• Executes basic Store opening / closing procedures and daily / weekly reports.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Manages and monitors hourly labor using available tools. Makes adjustments to staffing based on the demands of the business.
• Monitors and manages product quality on Front of House and Back of House using established processes and tools.
• Monitors production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
• Ensures proper use of equipment .
• Monitors stocking and clean up duties.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Assists Manager in the implementation of development plans for staff.
• Administers staff contest and incentive programs.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participates in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Maintains Product Knowledge Expert status in all Retail Merchandise.
• Is able to effectively work and train all positions in both the front and back of the house.
• Leads merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.
• Communicates QA issues to Managers immediately.
• Communicates Management Bulletin information to staff, fulfilling the action steps required.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Rancho Mirage, CA 92270: Relocate before starting work (Required)

Work Location: In person