Job Summary:
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking and resets.
Key Roles & Essential Functions:
Responsibilities and essential job functions include, but are not limited to, the following:
· Unload, process and stock freight to correct location, following merchandising guidelines.
· Frequently moves merchandise weighing up to 50 Ibs, with team lift 100 Ibs; frequent kneeling, bending and stooping.
· Lead a team in performing all freight functions including stocking and resets. Ability to give direction to Specialists who are focused first in their specialized areas.
· Regularly communicate with customers who have questions about product in a clear and respectful manner. Must be able to exchange accurate information during sales transactions.
· Understand and perform cashier duties accurately while processing all transactions per policy.
· Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
· Sustain excellent store appearance by performing store conditioning tasks, store recovery tasks during stocking efforts, housekeeping (inside and in outdoor weather conditions) to provide a positive shopping experience.
· Occasionally ascends/descends a ladder to retrieve or stock merchandise.
Qualifications & Competencies:
· At least 18 years old.
· High School Diploma/Equivalent.
· Team oriented, positive, upbeat and friendly with the ability to maintain composure under pressure and resolve customer concerns timely and thoroughly.
· Cultivate and reinforce a positive, collaborative environment that respects and values diversity.
· A leader who can train a team on the store freight processing and merchandising responsibilities.
· Ability to work a flexible schedule including nights, weekends and some holidays when necessary to meet business needs.
· Excellent verbal and written communication skills with the ability to multi-task and prioritize.
· Reliable and trustworthy.
· Ability to work effectively independently and within a team to perform all tasks as assigned.
· Promotes company mission and values; projects a positive image and serves as a role model.
· Operates all equipment in a safe manner per directed procedures.
· Ensures a safe working and shopping environment while minimizing shrink and damages.
Job Type: Full-time
Pay: $13.25 - $17.23 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Denton, TX 76201: Relocate before starting work (Required)
Work Location: In person