Store Manager - The Golf Mart

We are hiring for a new Store Manager at The Golf Mart in San Rafael, CA! This is a full-time position.

What We Offer:

• The Store Manager role gives you the opportunity to run your own store and lead your own team.
• Our Store Manager positions receive base pay + quarterly bonuses
• The Golf Mart is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We've been in business for over 50 years and we are still growing! 
• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.
• Employees receive golf-specific training and learning opportunities to expand your golf skills.
• There is no better time to work in The Golf industry! Perks include strong employee discount on merchandise.
• While the company is getting larger, we are still family-owned and put our employees first. Many of our employees have been here 10+ and 20+ years.
• We offer medical/dental/vision benefits with Company contribution to the HSA, 401(k) plan with Company match, and paid vacation for full-time employees.

Job Description:

The Store Manager at The Golf Mart is responsible for building and maintaining a store culture that is consistent with Worldwide Golf's values, including the "Sure No Problem" philosophy. The Store Manager executes the day-to-day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard. Responsibilities Include:

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
• Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
• Help employees grow their career and skill set by identifying additional opportunities for growth.
• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Evaluate employee performance and identify opportunities and solutions for improvement.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Partner with Regional Manager and Human Resources on all issues involving "on-notice" situations.
• Create and operate employee schedules.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Educate employees on company expectations and monitor employee adherence. In partnership with Regional Manager, address violations to policy in a fair, timely, and consistent manner.
• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Recognize and suggest ways to improve processes.

Requirements:

• Effectively manage, direct and lead store staff.
• Demonstrate knowledge of processing information and merchandise via computer and POS register system.
• Possess a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings).
• Work varied hours/days as business dictates.

Qualifications Desired:

• 5+ years of experience working in retail management or in The Golf industry is required
• General golf knowledge/background is required
• High school diploma or GED is required (college degree a plus, but not required)

Who We Are:

The Golf Mart is part of the Worldwide Golf Shops family. Worldwide Golf Shops is a privately owned, multi-brand specialty golf retailer that has been in business over 50 years. As one of the top golf retailers in the USA, we operate 85+ stores in 20+ states, and multiple e-commerce sites under well knowns brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | BudgetGolf.com | Globalgolf.com | Golf & Ski Warehouse | WorldwideGolfShops.com

*The pay range for this position is $70,000 - $85,000 per year, plus a quarterly bonus based on store sales. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.