Store Manager

Overview

ANNUAL SALARY

$66,560 

 

Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts!

 

SUMMARYThe primary responsibility of the Store Manager is to lead teams in driving sales, brand loyalty, providing exceptional customer service as well as recruiting and developing top retail talent. This position has full accountability for the key financial results of the store and is responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting company strategies.

Qualifications

QUALIFICATIONS  Strong understanding, knowledge and hands on experience of all positions within the store  At least 3 years of experience as a specialty retail Store Manager in relevant traffic and volume preferred  Proficiency in Word, Excel, & PowerPoint, and ability to adapt to additional software programs  Has broad knowledge and perspective of retail landscape  Must be available to work weekends (Friday, Saturday, and Sunday)  Must commit to one store closing per week, either Friday or Saturday  Ability to utilize retail POS System & Inventory Scanner  Must be able to make change using American Monetary units  Ability to understand and interpret moderately complex financial reports  High School Diploma required or General Education Degree (GED)  Ability to carry out detailed tasks and projects with minimal direction or supervision.  This position requires the ability to problem solve complex situations in an effective and efficient manner including dealing with difficult and/or troubled clients  Excellent oral and written communication skills  Strong interpersonal skills and ability to build positive working relationships  Ability to express ideas clearly and succinctly via letters, memos, and reports

 

WORK ENVIRONMENT Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising The ability to stand/walk for extended periods of time Must have ability to safely lift 50 lbs. without restrictions Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean Ability to use and climb ladders and/or step stools Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.) The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations Noise level in the work environment is usually moderate to loud Adult content environment Must be at least 18 years old

 

All job requirements in the job description provided indicate the minimum level of knowledge, skills,

and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

 

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Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES Solely responsible to recruit and maintain a diverse, high-performing store team through consistent selection, development and motivation while working alongside the team at all levels Act as a true business owner, bringing timely ideas and solutions to your store team, peer group and cross functional partners to improve the customer experience Drive daily, weekly, and monthly financial results by establishing strategic plans in partnership with the Territory Manager to achieve successful business outcomes Ensure accountability and appropriate management of all day-to-day operational procedures, financial targets (including sales forecasting and payroll), and company policy standards in store Create and manage scheduling that maximizes staffing to meet the needs of the business and drive store profitability while leveraging payroll most effectivelyProvide coaching, mentoring and overall direction of accountabilities to meet store and Company goals through understanding and experience of each role within the store  Effectively monitors the progress of team members against key business initiatives and provides development opportunities through training programs and individual development plans (IDP's)  Lead by example and direct training in order to influence Sales Associates behaviors while participating in providing an exceptional shopping experience to our customers  Conduct Corrective Actions and Performance Improvement Plans with individual employees to address any issues or behaviors that are causing problems, detail which actions must be improved, and what resources will be available to offer support where necessary  Solely responsible for ensuring that documentation is complete and provided to HR to support all resignations and terminations of employees  Responsible for ensuring compliance with all safety measures and OSHA regulations  Responsible for reporting and logging any and all Workers Compensation incidents  Create, facilitate and present training programs, processes, and concepts to groups  Manage rest and meal break schedules and ensure that all zones are covered  Assists with store security including checking bags and monitoring fitting rooms  Foster a positive work environment and provides direct, honest feedback in a timely manner  Ensure that store staff are treated professionally, courteously and respectfully  Direct the planning and execution of floor sets in an efficient manner while following Company guidelines and encouraging collaboration of ideas amongst team members  Adheres to and ensures compliance with all LP policies  Has full understanding/knowledge of inventory management procedures  Cultivate an environment of open communication and teamwork  Represent the company in a professional and positive manner  Inspire and motivate entire team by sharing knowledge and best practices for sales, merchandising, stocking and inventory processes  Other duties as assigned

Employment Type: FULL_TIME