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SalaryJOB OBJECTIVE: To assume control of the retail facility under their direction and assume responsibility for all aspects of its operation. The Store Manager is to work efficiently and effectively with human, financial, and physical resources to determine and achieve organizational objectives. To follow internal guidelines and procedures to ensure customer retention and drive retail sales, including efficient and effective buying habits, accurate stocking of the store with quality merchandise that is priced and rotated correctly. Store Managers must hire, train, and lead staff in a manner that achieves overall organizational goals. The Store Manager is responsible for using knowledge, experience, software, and Company provided guides to purchase gently used fashions from the public for resale in the retail store. Broad, high-level knowledge of brands, current fashion, trends, pricing of these brands, and ability to notice alterations and modifications to fashion are paramount.
The Store Manager is responsible for: Assistant Managers (if any), Fashion Buyers, and Sales Associates. The Store Manager reports directly to the Company President, and works with Human Resources, Accountants, Controllers, Marketing, Legal, and various vendors.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL JOB FUNCTIONS:
1. Manage, supervise, and lead retail store business, productivity, determine specials, sales. Execute the mission, goals, and objectives of the business.
2. Focus on all phases of operations and maintain a general knowledge of the industry and competitors.
3. Analyze trends, plan, and execute purchase process. Suggest and implement changes and improvements to purchase process while attempting to maintain specified margins. Keep COGS in balance and minimize potential for loss (overpaying, wrong item, wrong time). Assist in formalization of purchase process. Manage and optimize all inventory purchases and decisions. Refine framework for formal process. Provide input for formalization of purchase process in electronic format. Manage and optimize seasonal purchasing. Create and operate formal plan for seasonal product storage. Ensure sufficient seasonal product.
4. Maintain controls and execute policies on cash handling, deposits, customer pay-outs, and cash inventory. Be able to properly account for all transactions at the store level and also on any corporate accounts (credit cards).
5. Determine and execute sales, specials, VIP programs, and marketing directions and initiatives of the Company. Utilize digital mediums to effectuate the marketing initiatives including Facebook, Instagram, among others. Assist in monitoring and maintaining a positive corporate image on all online mediums. Utilize online mediums to promote buying (“Clothes for cash”) concept.
6. Conduct sales and productivity analysis and initiate appropriate action necessary to achieve long term market share and financial goals. Conduct a periodic assessment of staffing needs and policies to ensure Company objectives are being met successfully. Conduct periodic assessment of store space allocation according to supply, time of year, season, and trend.
7. Recruit, interview, hire, retain and train and schedule management, employees, and vendors to successfully conduct the retail operation. Promote a culture of high performance and continuous improvement that values training, retention, and a commitment to excellence. Assist with the content of all job descriptions and employment policies, postings, and procedures. Maintain a staff level which provides for a smooth operation during all regular business hours.
8. Propose and acquire approval, implement, and evaluate related operational policies, standards, and procedures. Ensure each location is properly merchandised and priced so that each location has continuity with the next.
9. Maintain all aspects of customer service, including dispute resolution.
10. Maintain store cleanliness.
11. Ensure proper training for all staff.
12. Conduct periodic assessment of all business practices, staffing, internal controls, vendors, and operations and discuss findings with the Company President.
13. Ensure compliance with all safety and security policies and procedures within retail stores.
14. Ensure maintenance of all equipment and cleanliness of buildings is kept to standard.
15. Maintain the employee schedule to ensure the Company is functioning at a level that guarantees customer service, product intake, but is at an operational efficiency.
16. Ensure the Company and Company logo is properly represented in every circumstance.
17. Properly log and report and passwords associated with the Company.
18. Periodic domestic travel will be required. Weekend, evening, and holiday work may be required.
19. Communicate effectively with others and exercise “People Skills”. Communicate efficiently, effectively, timely and accurately with the main office using telephone, cellular, text, or email communication.
20. To obtain, know, and understand all job objectives of each job description within the store.
21. To know, understand, and perform or delegate every essential job function of each job description within the store.
22. To possess and exercise the “essential physical characteristics” needed for each job description within the store.
23. To be able to perform in each and every environmental condition listed in each job description within the store.
24. Perform any other related duties as required or assigned.
The Store Manager is responsible for: Assistant Managers (if any), Fashion Buyers, and Sales Associates. The Store Manager reports directly to the Company President, and works with Human Resources, Accountants, Controllers, Marketing, Legal, and various vendors.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL JOB FUNCTIONS:
1. Manage, supervise, and lead retail store business, productivity, determine specials, sales. Execute the mission, goals, and objectives of the business.
2. Focus on all phases of operations and maintain a general knowledge of the industry and competitors.
3. Analyze trends, plan, and execute purchase process. Suggest and implement changes and improvements to purchase process while attempting to maintain specified margins. Keep COGS in balance and minimize potential for loss (overpaying, wrong item, wrong time). Assist in formalization of purchase process. Manage and optimize all inventory purchases and decisions. Refine framework for formal process. Provide input for formalization of purchase process in electronic format. Manage and optimize seasonal purchasing. Create and operate formal plan for seasonal product storage. Ensure sufficient seasonal product.
4. Maintain controls and execute policies on cash handling, deposits, customer pay-outs, and cash inventory. Be able to properly account for all transactions at the store level and also on any corporate accounts (credit cards).
5. Determine and execute sales, specials, VIP programs, and marketing directions and initiatives of the Company. Utilize digital mediums to effectuate the marketing initiatives including Facebook, Instagram, among others. Assist in monitoring and maintaining a positive corporate image on all online mediums. Utilize online mediums to promote buying (“Clothes for cash”) concept.
6. Conduct sales and productivity analysis and initiate appropriate action necessary to achieve long term market share and financial goals. Conduct a periodic assessment of staffing needs and policies to ensure Company objectives are being met successfully. Conduct periodic assessment of store space allocation according to supply, time of year, season, and trend.
7. Recruit, interview, hire, retain and train and schedule management, employees, and vendors to successfully conduct the retail operation. Promote a culture of high performance and continuous improvement that values training, retention, and a commitment to excellence. Assist with the content of all job descriptions and employment policies, postings, and procedures. Maintain a staff level which provides for a smooth operation during all regular business hours.
8. Propose and acquire approval, implement, and evaluate related operational policies, standards, and procedures. Ensure each location is properly merchandised and priced so that each location has continuity with the next.
9. Maintain all aspects of customer service, including dispute resolution.
10. Maintain store cleanliness.
11. Ensure proper training for all staff.
12. Conduct periodic assessment of all business practices, staffing, internal controls, vendors, and operations and discuss findings with the Company President.
13. Ensure compliance with all safety and security policies and procedures within retail stores.
14. Ensure maintenance of all equipment and cleanliness of buildings is kept to standard.
15. Maintain the employee schedule to ensure the Company is functioning at a level that guarantees customer service, product intake, but is at an operational efficiency.
16. Ensure the Company and Company logo is properly represented in every circumstance.
17. Properly log and report and passwords associated with the Company.
18. Periodic domestic travel will be required. Weekend, evening, and holiday work may be required.
19. Communicate effectively with others and exercise “People Skills”. Communicate efficiently, effectively, timely and accurately with the main office using telephone, cellular, text, or email communication.
20. To obtain, know, and understand all job objectives of each job description within the store.
21. To know, understand, and perform or delegate every essential job function of each job description within the store.
22. To possess and exercise the “essential physical characteristics” needed for each job description within the store.
23. To be able to perform in each and every environmental condition listed in each job description within the store.
24. Perform any other related duties as required or assigned.
