Store Manager

Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 76 locations across Missouri, Illinois, Kentucky, and NW Arkansas.

Plaza Tire Service is large enough to help you grow in your career, and small enough to care that you do.

The typical work schedule for this position comprises six days a week, from Monday to Saturday. Please note that all Plaza Tire Service locations remain closed on Sundays.

We're seeking a qualified Manager to work at our Fredericktown, MO, location!

A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service. As a Plaza Tire Service manager, you will be the face of the company – leading a group of employees and working directly with customers who need tires, routine maintenance and other services.

While previous automotive experience is a plus, it is not a requirement. A proven track record in sales and management is necessary. We will train the right person for the position.

Responsibilities:

• Sell tires by focusing on the features and benefits of the product in relation to the customer’s needs
• Sell automotive services ranging from routine maintenance to repair services
• Schedule service work and manage the workflow
• Address and resolve customer concerns/complaints with a goal of complete customer satisfaction
• Lead a team of employees, which can include an assistant manager, salespeople, service manager, mechanics and tire technicians
• Oversee daily store operations
• Manage daily, weekly and monthly reporting activities for the store
• Audit GL’s/PL’s for correctness
• Hire and train staff
• Motivate employees; work to resolve employee issues
• Be willing to grow knowledge through training, certifications and licensures

Qualifications and Skills:

• At least three years of work experience in sales, customer service or an automotive-related field
• Proven sales record from previous employment
• Strong communications skills
• Ability to explain complex repairs in layman’s terms
• Valid driver’s license required

Compensation & Benefits:

• Our managers earn hourly wages including commissions, incentives and bonuses
• Ongoing training/education
• Paid holidays and vacation
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Employee-employer contributed 401k and more

All applicants are subject to background screenings.'

Job Type: Full-time

Pay: Up to $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Store management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person