Store Manager

Are you looking for a hands-on, management opportunity that is both fun and challenging? Do you have what it takes to successfully manage and have meaningful influence over a team? Sundae (sundaeicecream.com) is looking for the right candidate to join our tight-knit and ambitious leadership team!

Who are we?

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission—To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the team you can depend on and the company to which you can entrust your career.

Learn more about Sundae here: Sundae Ice Cream | Small-Batch Artisan Ice Cream

Who are we looking for?

We are searching for a candidate who is:

• Experienced in high volume, fast casual restaurant management
• Highly skilled in customer service and serves others enthusiastically
• A passionate leader who leads by example and welcomes the challenges of managing others
• Self-motivated and can manage autonomously
• Organized and time/task management focused
• A confident problem solver in high pressure situations
• Coachable and receptive to feedback
• A great team player who goes where needed to ensure success

Store Manager Responsibilities:

• Lead a team of 8-15 retail staff by demonstrating exemplary customer service, portion control, and presentation, all while maintaining the upmost professionalism
• Ensure operational success through adequate staffing; support business requirements by being available for emergency coverage
• Recruit, hire, train, and retain talented team members, shift leaders, and assistant Store Managers
• Manage high-quality waffle cone, toppings, and sauces production standards while meeting heavy volume demands
• Monitor sales trends to schedule ideal staffing requirements while controlling labor costs
• Sustain operational inventory levels by placing regular vendor orders, monitoring waste, controlling portion sizes, and accurately tracking outgoing and incoming transfers
• Maintain exceptional cleanliness, organization, and appearance throughout the store
• Meet or exceed restaurant food safety requirements as established by local and state health departments and industry best practices; food safety management and HACCP certifications may be required
• Participate in and contribute to regular staff, management, and leadership meetings
• Perform various administrative tasks related to department operations

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere. Career-minded applicants only should apply.

Requirements

• 3+ year of foodservice management experience required
• 2+ years of customer service experience required
• 5+ year of overall foodservice experience preferred
• High school diploma or equivalent
• 18 years of age or older
• Proficient in Microsoft Office

Physical Requirements:

• Move, traverse or remain in a stationary position for up to 10 hours
• Constantly use manual (e.g., scooping ice cream) and automatic foodservice equipment and touchscreens
• Regularly move up to 25 pounds for a distance of 50 feet or more
• Occasionally move up to 50 pounds for a distance of 25 feet or more
• Occasionally ascend/descend ladder to clean or lift items stored above
• Occasionally position self to clean, maintain equipment, and retrieve items below counter height

Benefits

• Annual compensation range: $55,000- $60,000
• Yearly review and performance-based raises
• 3 weeks of Paid Time Off each year, with rollover opportunity
• Group Health Insurance benefit (50-100% employer contribution to premiums)
• Dental Insurance benefit (50-100% employer contribution to premiums)
• 401k retirement plan with employer match
• 50% Employer sponsored Merchant Epic Pass available
• Monthly product allowance and product discounts
• Individualized mentorship and growth opportunities