Store Employee

You may know 7-Eleven as your friendly neighborhood store. Today, we are redefining convenience in big ways through the seamless integration of physical and digital experiences. We want talented, customer obsessed and entrepreneurial people like you to come make history with us. We are here to make a lasting change, and that change starts with you.

In this role supporting the next generation of 7-Eleven stores, the Senior Sales Associate will be an important team member in a large format, large volume store that has food and beverage service, an enhanced customer experience and a revitalized customer-obsessed way of interacting with our neighbors and customers. This is a high visibility role in a new flagship store.

Responsibilities

The primary responsibilities of the Senior Sales Associate position include but are not limited to:

Personal Leadership

Contribute to a culture in the store where we always start with the customer in mind and do the right thing for the customer

Contribute to a culture of accountability to our customers by providing prompt, efficient and extraordinary customer service

Comply with 7-Eleven programs, policies and procedures as well as regulatory requirements

Aid in maintaining a clean, customer-friendly environment to enable the store’s success and high regard as a member of the local community

Be a problem-solver for customers and the store to provide the best place for customers to dine and shop and team members to work

Be a leader for customers and team members

Daily Functions

Provide very friendly transaction service by efficiently checking out customers on an electronic cash register

Receive cash from customers and give correct change

Perform all regular cleaning activities and other tasks that are included on job assignments recognizing each assignment’s contribution to overall store success and customer experience

Forecast, order and stock merchandise (upon completion of training) to optimal levels for a great customer experience

We are looking for applicants who exhibit the following qualities:

A courageous leader that will do the right thing for the customer

Consistent and reliable personal leadership to contribute to a customer-obsessed team

Cheerful and positive attitude with a bias for action and results

Values teamwork and receiving coaching to work toward positive customer outcomes

Is passionate about serving others and is willing to go the extra mile to be the best part of a customer’s (or coworker’s) day

Maintains a neat personal appearance in accordance with company uniform and personal appearance policy to foster an extraordinary customer-centric, food-forward culture

Qualifications

Education:

High School Diploma or equivalent preferred

Experience:

(1) year retail experience preferred

Skills include but are not limited to:

Must be able to communicate clearly and effectively with customers and coworkers

Demonstrated customer service skills and competencies

Display a strong understanding and commitment to 7-Eleven’s Customer Service Vision and high operating standards

Comfortable learning and using new digital tools and technologies

Ethical, honest, trustworthy, and respectful

Physical requirements:

Kneeling, Stooping, Walking, Standing, Bending, Repetitive Motion, Floor to Waist Requirements: Up to 50 lbs., Waist To Shoulder Requirements: Up to 50 lbs., Overhead Lifting not required, Carry 20 feet requirements: Up to 50 lbs.

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Job Type: Full-time

Pay: $14.20 - $15.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person