Address
Form of workCaesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.
Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play�? fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.
Essential Functions / Duties
The Retail Stock Associate must be able to safely lift up to 50 pounds, push and pull heavy loads and work standing for 90% of the day. He or she will be required to work in a fast paced environment that is physically demanding.
Appearance
Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times.Customer Service: both internal and external customers
- Maintain customer service levels in accordance with Total Service standards
- Embrace the “Spotlight on Service" behaviors
- Acknowledge and greet guests with a smile
- Be knowledgeable about the Total Rewards program and the benefits it offers the guest
- Be courteous and create a warm, friendly atmosphere for the guest Be knowledgeable of the hotel property and the amenities it has to offer
Teamwork
- Communicate all daily activities to the next shift on duty
- Respond to pages in a timely manner
- Partner with fellow associates to create a strong team
- Communicate daily activities to the Supervisor on Duty Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule
Stock Management
- Receive the shipments in a timely manner
- Receive, unpack, and put away or transfer the daily deliveries of merchandise
- Receive in DDS shipments and notify Supervisor on Duty if there are discrepancies
- Deliver and replenish sodas
- Receive orders of Pepsi, liquor, wine and beer
- Receive requisitions from the loading dock
- Follow delivery schedule set forth by the Retail Manager
- Transport merchandise from the receiving dock to the store locations
- High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
- Ensure that all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.)
- Complete stock counts as requested
- Maintain and manage stock areas
- Inform the Supervisor on Duty if there are overstock items or out of stocks
- Complete on hand logs where applicable for the stock room areas
- Monitor alcohol and beer inventory and assist with ordering where applicable Assist in completing store to store transfers
Housekeeping
- Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered
- Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.) Collect and dispose of trash where applicable
Qualifications:
- MUST BE 21 YEARS OF AGE OR OLDER
- 1 year customer service experience required.
- 1 year Retail Stock experience required.
- The ability to work with minimal supervision. Knowledge of basic math.
Working Conditions:
Fast paced, high volume environment involving constant interaction with staff and public. Shifts may vary based on business needs. Must be able to handle intoxicated guests in a professional manner. Must be able to tolerate secondary tobacco smoke.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
