Stewardship Coordinator

Job Duties:

• In consultation with the Assistant Vice President for Development Operations and Alumni Relations, manage a comprehensive plan to steward donors encompassing, but not limited to:
  • Establishing or refining policies and procedures to ensure the efficient execution of a robust stewardship program
  • Maintaining a calendar of strategic outreach to major gifts donors and Trustees in collaboration with Major Gift Officers, VP for Institutional Advancement and the Office of the President;
  • Drafting and production of donor-related congratulatory and sympathy correspondence;
  • Maintaining protocols for and executing timely acknowledgment of all gifts;
  • Managing pledge reminders in collaboration with major gift officers and the VP for Institutional Advancement
  • Managing the production of donor rolls for publications;
• Monitor gift entry to ensure that the processing, and receipting/acknowledgment of all gifts are performed in an accurate and timely fashion;
• Ensure stewardship efforts are accurately recorded in the Raiser’s Edge database;
• Manage the planned giving society, and develop and execute activities and communications with members;
• Create and update materials for individual donor-funded scholarship reports, and assist with collecting materials and information for foundation-funded scholarship reports;
• Organize and maintain files for donor-established funds;
• In collaboration with the Director of Alumni and Family Engagement, create opportunities to engage students in stewardship activities;
• Participate in the planning and execution of all events produced by Institutional Advancement; and
• Other related duties as assigned.

Hourly rate: $50.00

EDUCATION REQUIREMENTS:

• Bachelor’s degree preferred

OTHER REQUIREMENTS:

• 3-5 years experience in development or customer service-related work
• Exceptional customer service and telephone skills
• Strong written and verbal communication skills
• Strong computer skills, including Microsoft Office products and Google suite
• Experience with Raiser’s Edge or similar CRM
• Strong customer service / interpersonal skills
• Ability to analyze and solve problems
• Good organizational skills, with excellent attention to detail and accuracy. Ability to multi-task and juggle multiple priorities
• Able to work both independently and as part of a team.
• Ability to handle stress and pressure with a pleasant and friendly style
• Willingness to work extra hours if needed, sometimes with little advance notice
• Knowledge of diverse groups, experience working with a multicultural workforce, and sensitivity and appreciation to cultural differences is required
• Exceptional time management and organizational skills; ability to multi-task while remaining goal-focused
• Ability to work under pressure, prioritize, meet deadlines, and produce quality, detail-oriented work
• Respect the confidentiality of the information that the Office of Institutional Advancement works with on a daily basis

This position is a hybrid and part-time position.

Marymount Manhattan College is an affirmative action and equal opportunity employer.