Status Board Operator

Specific Job Functions:

• Oversee and answer incoming and outgoing calls.
• Log on computer with personal pass code to perform clerical duties.
• Prepare and print all housekeeping department reports.
• Identify different room types to fulfill guest needs.
• Log requestor’s name, time of call, date, room number, nature of request, and dispatches accordingly.
• Input maintenance work orders into the maximo system.
• Insert entries into the maintenance log and runner Log.
• File Housekeeping department forms and reports.
• Perform all duties as deemed necessary for the success of the department.

Qualifications:

• At least two years’ experience as a Status Board Operator or similar position in a large hotel/casino environment preferred.
• A minimum of two years’ previous customer service experience preferred.
• At least two years’ experience using Excel, Outlook, and Word preferred.
• One-year experience handling multiple phone lines preferred.
• Professional appearance and demeanor a must.
• Bilingual (Spanish) preferred.