Statistical Administrator – Workforce Management
Securitas Technology Corporations is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.
STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the SES Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
Day-to-Day
As a Statistical Administrator- you will drive efficient operations by analyzing business processes and data to provide business insight. This person will be responsible for utilizing different MS Power Platforms such as Power BI, Power Apps, and Power Automate. They will be pulling data from Excel, SQL, SharePoint, and several internal systems to then create excel reports and data visualizations such as models, predictive analysis, and business processes. This position will require data manipulation and will be supporting Customer Monitoring Center operations teams. The data will be used to model forecasts related to staffing, Key Performance Indicators, and financial affecting analytic/ business perspective. We are looking for a motivated candidate with a passion for data and problem-solving.
Qualifications
- In-office required
- 1+ years of data analytics or dashboard development
- Business analysis skills and demonstrated experience in the use of data and its transformation into information.
- Ability to evaluate trends in data by applying concepts such as probability, statistics, modeling, percentages, ratios, and proportions.
- Ability to work with data from multiple systems, including both relational databases and data warehouses, and generate competitive intelligence and knowledge for decision making.
- Confident, comfortable communicator with strong written and verbal communication skills.
- Demonstrated organizational skills with the ability to prioritize workload in a time-sensitive environment and balance multiple projects while maintaining strict attention to detail.
- Ability to work with and lead others in a team environment.
- Proficiency with Microsoft Office Suite - Word, Excel, PowerPoint, Outlook
- High School or GED equivalent required
Experience in below areas is a plus
Tableau
Python
SQL
Power Platforms
DAX Programming
Call Center Metrics
In Office: Plymouth, Minnesota
Shift – 7:00 AM – 3:30 PM Central time.
0700-1530 CDT Monday -Friday
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.