Address
Form of work
SalarySalary
$19.01 - $30.42 Hourly
$39,545 - $63,271 Annually
This position is a Pay Band SD
Posting Details
THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
THIS POSTING MAY BE USED TO FILL MULTIPLE VACANCIES.
Why does the job exist?
This position will be responsible to receive, compose, edit and submit reports of allegations of abuse and neglect referrals for children by telephone for all counties on a statewide basis.
How does it get done?
- The Intake Worker will receive reports of alleged child abuse and/or neglect. (40%);
- The Intake Worker will utilize appropriate judgment in the screening process per CYFD policy and procedure and worker professional standards. (20%);
- Demonstrate proficient telephone protocol. (20%);
- Gather all relevant information by the caller for appropriate screening determination. (20%).
Minimum Qualification
Bachelor's Degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice or Family Services from an accredited college/university. Any combination of education from an accredited college or university in a related field and/or related experience totaling four (4) years may substitute for the required education and experience.
Substitution Table
These combinations of education and experience qualify you for the position:
- Education and years of experience must be related to the purpose of the position.
- If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with extensive exposure to regular periods of video display terminal and keyboard usage and phone usage. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints. The Statewide Central Intake operates 24 hours a day, 7 days a week.
Supplemental Information
Benefits:
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Agency Contact Information: Andrea D. Silva, (505) 841-6100, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
