Staff Tennis Professional (Summer 2024)

We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham’s charming Main Street and within a short drive of all Cape Cod has to offer.

The Staff Tennis Professional is responsible for but not limited to conducting tennis lessons, clinics, round-robins & any other special events as needed.

• Provide tennis instruction, individual and for groups
• Schedule reservations for tennis court times, lessons & clinics
• Pro Shop Merchandise Sales
• Accurate record keeping
• Assist in other areas as needed and requested by the Director of Tennis or Recreation Manager
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive guest relations at all times
• Be familiar with all hotel services/features and local attraction/activities to respond to guest inquiries accurately
• Monitor & maintain cleanliness, sanitation and organization of assigned work areas
• Learn IT systems including opera, resort suite and outlook. Fill in for pro shop supervisor and attendant when needed.

REQUIREMENTS:

• 2+ years teaching experience to players of all levels
• Playing level of 4.5 or above
• Ability to communicate effectively orally and in writing – fluency in English
• Available to work weekends and holidays
• Ability to:

• Perform job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Follow directions thoroughly
• Work cohesively with co-workers as part of a team
• Maintain confidentiality of guest information and pertinent hotel data

• Excellent customer service skills; able to establish and maintain effective working relationships with guests and other employees