Staff Pharmacist (Prn)

State-of-the-art medical services and skilled in-home health care should never be out of reach. Our rapidly growing health organization was founded by the Nansemond Indian Nation for individuals in the greater community who have limited access to quality healthcare. Fishing Point Healthcare provides professional, personalized care that’s comprehensive, consistent and convenient to keep lives in healthy motion.

SUMMARY OF POSITION:

Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services.

Job Responsibilities:
Patient Experience

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
• Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of our pharmacy role from transactional to interpersonal.
• Participates and assists in events that reflect the unique communities we serve as requested by Director of Pharmacy Operations or Practice Manager.

Operations

• Counsels’ patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
• Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.
• Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.
• Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits.
• Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
• Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
• Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and changes to the layout to ensure a functioning, presentable and efficient pharmacy.
• Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.).

People & Performance Management

• Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (e.g., using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities). Ensures compliance with employment laws.
• Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee management relationship.

Training & Personal Development

• Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
• Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.
• Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.
• Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages Director of Pharmacy Operations as a mentor and coach.

Communications

• Business Performance Management
• Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.

Business Planning

• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Director of Pharmacy Operations in expanding health and wellness awareness in the community.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the state.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• Supervisory experience planning, organizing, and directing the work of pharmacy staff.

· At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

Schedule

· PRN (as needed) to cover Vacation Days, Sick Leave, PTO, etc.

· Must be flexible for any last-minute coverage.

· Able to work at the 2 current locations in Portsmouth, VA and Newport News, VA.

· Pharmacy hours are Monday – Friday from 8am – 5pm (closed from 12pm – 1pm for unpaid meal break)

Job Type: Part-time

Salary: $95,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Outpatient

Ability to Relocate:

• Portsmouth, VA 23707: Relocate before starting work (Required)

Work Location: In person