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Form of workJob Description
Summary:
This position is responsible for receiving and processing requests for ambulance service via telephone and radio utilizing Medical Priority Dispatch and maintaining the System Status Plan.
Major Duties and Responsibilities:
Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
Consistently achieves alert times within 30 seconds of call received time, 90% of the time.
Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time.
Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures.
Demonstrates the ability to apply the System Status Plan to daily operations.
Demonstrates ability to maintain quality improvement program goals.
Demonstrates the ability to modify the System Status Plan as needed for efficient operations.
Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary.
Ability to direct resources during major/mass casualty incidents.
Minimum Qualifications:
High School diploma or General Education Degree (GED)
Valid Certification – minimum of EMT-Basic
