Position Summary:
Dimensions:
Principle Accountabilities:
- Evaluating transportation or shipping needs by facility and assessing freight options to meet the division’s needs.
- Conduct ongoing review and assessment of operations to ensure service requirements. This includes preparing/ reviewing carrier service reports, and recommending corrective actions and gaining alignment from field management to resolve problems and increase service.
- Prepare and issue rate guides and schedules, determine carrier authority, insurance, and liability and assist in carrier identification, contract negotiation, and certification.
- Transportation Management System (TMS) Implementation & Management – receive, organize, validate, and upload rates on behalf of manufacturing facilities actively using the TMS.
- Deliver training programs to TMS users. Present ideas effectively, delivering presentations suited to the needs of the audience.
- Provide training, resources, and ongoing support of TMS to PCA locations.
- Frequent travel to PCA locations within assigned region to conduct TMS implementations, training and support.
- Create, modify, and produce reports from the company ERP and TMS to review and monitor shipments, against predetermined goals to recommend transportation solutions that ensure desired service levels.
- Streamline and organize maintenance of data and information in multiple transportation systems including truck carrier information, rates, contracts, mode, and unit count.
- Create departmental reports to provide performance and benchmarking summaries by carrier, mode, and facility.
- Stay up to date with current transportation issues and trends that affect PCA and our customers and inform strategies that support best practices.
- Know and follow policies and procedures of the company, share information that would benefit other members of the team, and find ways to improve the delivery of service to our customers.
- Strive to continually strengthen PCA’s business philosophy of meeting needs and exceeding expectations for customers. This includes supporting PCA’s Commitment to Service which involves doing what’s right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
Decision Making:
Interactions with Customersand Vendors:
Position Requirements:
- Education equivalent to a bachelor’s degree, preferably in business, logistics, supply chain, and/or transportation required.
- A minimum of 5 years previous work experience in a corporate logistics, supply chain, and/or transportation environment. Previous containerboard and/or corrugated packaging industry experience strongly preferred.
- Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.
- Knowledge of Federal, State, and Local laws and regulations relating to transportation. Understanding of DOT and ICC guidelines and requirements preferred, but not a requirement.
- Solid negotiation and persuasion skills with the ability to establish rates and transportation changes.
- Ability to work in a flexible, fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently as the main point of contact 24-hours a day, seven days a week.
- Effective organizational skills with the ability to handle numerous details, deadlines, and requests.
- Strong listening, evaluating, analytical, and problem-solving skills. Ability to create alternative solutions and meet deadlines.
- Established working knowledge of computer systems including experience with Transportation Management Systems, Microsoft Word, Excel, Outlook. Experience with manufacturing systems and enterprise customer service management software a plus.
- Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.
- Well-developed interpersonal communication skills with the ability to network and build relationships with individuals of various experience and levels both within and outside of the company.
- Experience conducting training to a group with strong presentation, group facilitation, and public speaking skills, confidence in influencing, consulting, and partnering with various audiences.
- Must be able to travel as necessary and possess a valid U.S. driver’s license.
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PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories.