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Form of workWho Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$91,300.00 - $150,600.00Target Openings
1What Is the Opportunity?
Under general supervision, demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of mainframe transactional systems. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task in an environment of changing priorities. The Work Arrangement for this position is based on location.What Will You Do?
This position is a technical individual contributor role in the Realtime Support (RTS) team. The team is responsible for all aspects of the evaluation, configuration, security, implementation, and support of the following technologies for multiple business groups: CICS and IMS transaction managers, z/OS Connect, Enterprise Output Service (EOS), Terminal Productivity Executive (TPX), and CA GEN, as well as supporting tools. The candidate will initially participate in the implementation of solutions and work requests within the transaction managers, but will expand to include the other technologies managed by the team.
- Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions.
- Prioritizes work and manages projects within established budget objectives and customer priorities.
- Responsible for establishing and managing to established quality control and security protocols.
- Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s).
- Leverages technology to develop, redesign and/or implement optimal technology solutions.
- Builds, leverages, and maintains effective alliances across technical and business community.
- Interacts with customers to achieve efficient, effective results.
- Multi-tasks, prioritizes according to business priorities and production availability requirements.
- Maintain currency for all supported products.
- Acquire subject matter expert level understanding of supported products / role.
- Maintain current documentation on supported products and solutions.
- Build cost effective solutions that meet customer expectations.
- Multi-task and prioritize in accordance with project priorities and production availability requirements.
- Provide on-call support and perform occasional off-hour work on nights and weekend.
- Participate in Disaster Recovery Exercises several times a year.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Five years of experience in mainframe technology preferred.
- Experience providing technical direction to project teams preferred.
- Working knowledge of installation and migration of IMS and CICS transaction management software.
- Conceptual knowledge of z/OS, RACF, TSO, ISPF, JCL, SMP/E, and basic IBM utilities (IEFBR14, IDCAMS, SORT, etc.).
- Knowledge of process discipline and IDLC methodology
What is a Must Have?
- A bachelor's degree in Computer Science or a related field, or its equivalent in work experience, required.
- Three years of experience in Technology required.
What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
