Sr. Systems Engineer - Epic ECSA

Title: Sr. Systems Engineer
Location: Fountain Valley, CA - Remote
Department: IS Enterprise Infrastructure
Status: Full Time
Shift: Days
Pay Range*: $106,891.20 - $155,001.60

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
MemorialCare's Systems job family works to administer, manage, design, implement, secure, and maintain clinical and business solutions residing on departmental, campus, and enterprise software systems. They are responsible for overall architecture, installations, maintenance, upgrades, and continuous improvement of MemorialCare's software systems environment. The Systems group services include design, diagramming, budgeting, monitoring, capacity management and back up to sustain a level of highly available system operations. The Systems group provides technical leadership in the areas of system monitoring, planning and forecasting, ensuring capacity needs are addressed and performance target metrics are met. They respond to incidents, providing troubleshooting and escalation support when service and performance issues occur and proactively monitors and maintains systems to prevent unscheduled service interruptions. The Systems group additionally provides technical cost and resource planning in addition to implementation assistance for projects and new services. They are responsible for reviewing client impact and business continuity as each change is planned. The System group has a thorough understanding of the change management process and its effects on operations. Individuals in the Systems group successfully execute complex system hardware and software upgrades through careful review and planning. T hrough the change process and continuous effort for improvement this group enables clients across MemorialCare to stay on optimized and secure systems that provide the best outcomes while meeting the needs of the patients they serve.
Under minimal supervision, the MemorialCare Sr. Systems Engineer is responsible for implementing complex projects, systems design, and procurement of new or improved enterprise software systems that support the goals and strategies of the organization. They are assigned the oversight and maintenance of specific enterprise software systems requiring the capabilities to perform advanced support utilizing the highest level of technical trouble shooting and analysis methods for resolution of incidents, problems, and requests specific to the systems and software. The Sr. Systems Engineer possesses strong customer service orientation with proven analytical and problem-solving abilities. The Sr. Systems Engineer has the demonstrated ability to lead, educate and mentor junior resources.
Essential Functions and Responsibilities of the Job

• Lead various projects and assignment within and across teams
• Guide review of proposed and existing systems architecture aligns with organizational goals and strategy
• Translate business strategic objectives, limited project scope, team and cross team goals into enterprise software systems requirements and conceptual architecture
• Review proposed, and existing projects, systems design, and procurement plans for compliance with standards and target architecture
• Participate in defining and developing business requirements for enterprise systems and infrastructure
• Educate coworkers to assist their understanding of information systems through one-on-one, team, and formal training
• I dentify, debug, resolve any issues that impact sys tem availability and target performance levels
• Develop and execute plans to handle expected future challenges, with vendor and system audit recommendation
• Provide estimations of future capacity needs and software costs
• Create, refine, document, and diagram expected system needs and architecture
• Participate in projects to improve information systems for the enterprise
• Install and configure operating systems based on internal standards and work with new and installed software to work out compatibility issues

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements

Qualifications/Work Experience:

• Minimum 5 years of system administration experience
• Generated and communicated propositions to improve existing and proposed systems to better align with organizational objectives
• Used technical knowledge to contribute to evaluation and decisions around proposed projects, systems, software, and processes
• Developed and implemented standards for enterprise software systems
• Experienced in logically applying analytical and problem-solving skills to technical aspects of enterprise software systems, including a fundamental understanding of modern software architecture and its dependencies, and how to configure or modify systems to achieve desired outcomes
• Demonstrated ability to generate, schedule, and execute routine system maintenance tasks using standard and appropriate tools and methodologies
• Experienced working with diverse, multi-disciplinary teams, including staff outside the Systems group such as vendors to understand business requirements and translate details into functional and technical requests, as well as with various staff levels within the organization.
• Demonstrated understanding and experience with data center cabling/infrastructure, networking and server farm build out process
• Proven strong knowledge of server operating systems, virtualization and network infrastructure
• Demonstrated technical understanding of Microsoft or Linux operating systems
• Proven high energy levels and tolerance of tight deadlines, time pressures, and solution ambiguity
• Experienced in a healthcare environment preferred
• Demonstrated use of effective written and verbal communications skills
• Past success working independently as well as exhibiting good participation in a team-oriented, collaborative environment

Education/Licensure/Certification:

• Bachelor's degree or equivalent combination of education and relevant experience required
• Relevant advanced technical certifications in Citrix, Epic, Linux, Microsoft, VMWare or other applicable for system(s) assigned. Obtainment of additional relevant certification(s) may be required within first year with MemorialCare.
• Epic ECSA certification preferred.