Address
Form of workData Center Community Storage and Excellence organization is seeking a dynamic, organized, and experienced Project Manager to join the New Capacity Onboarding team focused on New Platform Introduction to work with our Hardware and Service teams to build out better mechanisms and pipelines for catching defects in our ability to support new technologies and platforms in our Data Centers. This role will work across multiple tech teams and be expected to evolve our existing tools, systems, and mental models on how to find, address, and implement change management solutions to issues driving technical debt into our operations organizations.
The role involves collaborating across multiple tech teams and evolving existing tools, systems, and mental models to address technical debt issues in operations. Collaboration with business and technical teams to deliver scalable, secure, and flexible solutions with a strong customer focus is expected. The role also includes working with stakeholders and various business teams to identify and define solutions meeting data center operational requirements. Additionally, it involves working globally with multiple teams to deliver these solutions, acting as the face and voice for project teams, ensuring stakeholders are aware of successes, risks, and project status. Tailoring communications to specific audiences and conveying messages clearly and concisely to both business and technical audiences is essential.
Key job responsibilities
Develop and own plan of record for programs and projects in scope.
Build, integrate, and maintain reporting for areas of responsibility within existing reporting schemes and mechanisms. Where required, implement new reporting.
Build and manage project schedules/plans to support project delivery.
Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate events including facilitation and action item management.
Implement or enable virtuous continuous improvement cycles in macro team processes.
Continuously monitor key metrics.
Measure and report effectiveness of new programs and platforms.
Develop, Own, and report on: program goals, performance, efficacy and efficiency to a variety of stakeholders across different technical domains and at varying cadences (weekly / monthly / quarterly) for area of responsibility.
Communicate project issues and status in a concise, accurate, and professional manner
Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities managing risk by bridging interdepartmental gaps.
A day in the life
A day in the life of this role will involve a mix of meeting with our internal Support Engineering and TPM's and collaboration with Hardware Engineering and Software teams to implement solutions to detected issues during our Onboarding validation process. The individual is expected to own outcomes and closing detected gaps across the teams, and produce effective reporting demonstrating the mechanistic closure of issues detected. The day will be split between stakeholder engagement meetings, deep dives, and personal project time.
About the team
The New Capacity Onboarding team is a centrally located team within the Amazon Infrastructure Services organization aimed at improving our overall platform and support Return on Investment between our capital expenditures (infrastructure) and operational expenditures (labor, parts). This team is specifically looking at (controlled) introduction of new technologies and platforms into our Data Center spaces, and streamlining processes and tooling around scaled deployments of existing launched platforms.
We are open to hiring candidates to work out of one of the following locations:
Boardman, OR, USA | Columbus, OH, USA | Dublin, OH, USA | Hermiston, OR, USA | Hilliard, OH, USA | Johnstown, OH, USA | Umatilla, OR, USA
