Job Description
Position: Fire Alarm Service Technician
Position Summary
A Fire Alarm Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, installing, and programming alarm equipment to better protect lives and property of customers.
Position Duties and Responsibilities
- Service, Program, Test, and Inspect Fire Alarm Systems.
- Ensure equipment is functional and operational.
- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
- Replace system components as assigned; panels, audible/visual alarms, etc.
- Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers.
- Interact professionally with customers.
- Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently.
- Inform dispatcher and or manager the status of service to take appropriate action.
- Perform Fire Alarm inspections
- Maintains assigned vehicle, tools, and equipment.
Basic Qualifications
- High School Diploma or GED
- 1+ years of direct Fire Alarm industry work experience across multiple Fire Alarm system manufacturers.
- Valid Driver Licenses required
Preferred Qualifications
- Manufacturer certifications preferred (ex. Siemens, Notifier, Honeywell, Bosch).
- New York City – Certificate of Fitness for Fire Alarm Systems Inspections, Testing, and Service (S-98)
- NICET II Certification
Covid-19 Vaccination required for certain roles.