Job Description
Our mission is to power a brighter future together. One that is safe, smart, and sustainable.
Are you a meticulous and versatile professional with a passion for optimizing online experiences? We're in search of a Sr. CRO Specialist to play a key role in our A/B testing efforts, focusing on key customer platforms and top Digital Marketing channels. As a member of our team, you'll collaborate closely with web operations colleagues and manage testing. In this vital position, you will contribute to aligning our website with business objectives while driving year-over-year growth in Conversion Rates.
JOB RESPONSIBILITIES:
What you will be working on: Propose, define, execute, and evaluate A/B tests aimed at improving website Conversion Rates and optimizing our key acquisition funnels. Building a personalization experience for customers
Who you will work with: Web Operations team, Digital marketing channels, brand team, analytics team, e-commerce team
REQUIRED SKILLS:
NOTE: This position is not remote. You will be working from the Provo, Utah office 3 days a week. WFH Weds/Friday
Learn about the Vivint Culture and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".
Our mission is to power a brighter future together. One that is safe, smart, and sustainable.
Are you a meticulous and versatile professional with a passion for optimizing online experiences? We're in search of a Sr. CRO Specialist to play a key role in our A/B testing efforts, focusing on key customer platforms and top Digital Marketing channels. As a member of our team, you'll collaborate closely with web operations colleagues and manage testing. In this vital position, you will contribute to aligning our website with business objectives while driving year-over-year growth in Conversion Rates.
JOB RESPONSIBILITIES:
- Testing and Optimization Management: Oversee the testing and optimization process for the customer upgrade website.
- A/B Testing: Propose, define, execute, and evaluate A/B tests to enhance website Conversion Rates and optimize key acquisition funnels.
- Personalization Program: Create and launch a personalization program to enhance the online customer experience.
- Quality Assurance: Manage the QA process of all new tests to ensure a website free from bugs.
- User Research: Conduct user research through heatmaps, user surveys, and interviews to gain insights into user behavior and preferences.
- Data Analysis and Recommendations: Analyze test data and provide actionable recommendations for the business based on the results
What you will be working on: Propose, define, execute, and evaluate A/B tests aimed at improving website Conversion Rates and optimizing our key acquisition funnels. Building a personalization experience for customers
Who you will work with: Web Operations team, Digital marketing channels, brand team, analytics team, e-commerce team
REQUIRED SKILLS:
- 2-3 years of A/B testing experience
- Experience in front-end web development (basic javascript required)
- Strong program management skills
- Know how to juggle multiple timelines, prioritize projects, and see them through
- Strong strategy skills; ability to create clear, complete, and concise action plans
- Self-directed with the ability to work independently towards objectives
- A strong analytical mind with expertise analyzing data through Google Analytics (UA, GA4), A/B testing platforms, Mixpanel, and Tableau
NOTE: This position is not remote. You will be working from the Provo, Utah office 3 days a week. WFH Weds/Friday
Learn about the Vivint Culture and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
- Free daily lunch and drinks on-site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".