Sr. Business Analyst

Job Title: Business Analyst - Level 3

Position Location: Hartford, CT (Hybrid)

Position Duration: 12 Months Contract

Job Description:

About the Role

The Business Analyst will support the team by performing detailed requirements analysis, workflow design, process documentation, and guiding user acceptance testing as we replace multiple legacy systems with a modern, comprehensive solution.

Experiences Required for This Role

Requirements Analysis – At least 5 years of experience and use cases with the following:

· Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

· Leading reviews of business processes and developing optimal workflows to increase efficiency of system and user resources

· Staying up to date on the latest process and IT advancements to automate and modernize systems

· Conducting meetings and presentations to share ideas and findings

· Working closely with clients, technicians, and managerial staff

· Managing projects, developing project plans, and monitoring performance

· Updating, implementing and maintaining procedures

· Prioritizing initiatives based on business needs and requirements

· Serving as a liaison between stakeholders and users

Process Documentation – At least 3 years of experience and use cases with the following:

· Documenting and communicating the results of your requirements analysis

· Effectively communicating your insights and plans to cross-functional team members and management

· Gathering and reporting critical information from meetings with various stakeholders

· Monitoring solution design through the Systems Development Life Cycle to ensure project goals are fully realized

User Acceptance Testing – At least 2 years of experience and use cases with the following:

· Ensuring solutions meet business needs and requirements

· Designing and performing user acceptance testing

Knowledge, Skills, and Ability

Business Analysis

· Exceptional analytical and conceptual thinking skills

· The ability to influence and determine acceptable solutions with stakeholders

· Advanced technical and documentation skills

· Reporting and presentation skills

· A track record of following through on commitments

· Excellent planning, organizational, and time management skills

· A history of leading and supporting successful projects

Performance in Complex Situations

· Communication and collaboration

· Clearing challenges for team members

· Comfort in blazing a path through an ambiguous work environment

· Ability to juggle multiple project workstreams in order to prioritize, organize, and triage in an independent environment

· Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment

· Ability to maintain strict confidentiality

· Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills

· A bachelor’s or master’s degree in business or related field

· 5 years of business analysis or a related field.

· Ability to effectively and empathetically communicate to end users to understand their workloads, goals, and stressors

· 1 year of user research and analytics Proficiency with MS-Office tools including MS-Visio, Project, and PowerPoint.

Job Type: Contract

Salary: $70.00 - $75.00 per hour

Experience level:

• 6 years

Schedule:

• 8 hour shift

Experience:

• Business analysis: 6 years (Required)
• Process Documentation: 4 years (Required)
• User acceptance testing: 3 years (Required)

Work Location: One location