(Sr.) Associate Traffic Manager

Overview

COMPANY DESCRIPTION 

We are an advertising agency committed to doing the right thing for our clients, employees, and the community. We create work that speaks for itself. With decades of experience in the health and wellness space, we transform the complicated into simple, powerful stories that connect with HCPs and patients alike. Our diverse and multifunctional teams deliver projects on time, within budget, and with innovative and creative solutions that move audiences. As a 2021 winner of "Best Places to Work in PA," we pride ourselves on our diverse and inclusive environment, strong client work, commitment to career development, and work/life balance. That's the DiD way. 

 

JOB OVERVIEW: DiD is growing! We're looking for a (Sr.) Associate, Traffic Management with 2-5 years of creative agency experience to join our team. In this role, you'll partner with Account, Creative, Project Management, and shared Department Leads to effectively resource plan the work, across print, digital, and video.  

Responsibilities

RESPONSIBILITIES  

 

• Managing the resource schedule for assigned team, supporting effective FTE utilization targets, a balanced workload, and appropriate use of freelancers  
• Working in partnership with the Account, Creative, and Project Management team leads, and department leads as necessary, to help plan and prioritize the work and resource plan  
• Leading weekly resource schedule review meetings with senior team leads and department leads, to ensure alignment and approval of resource plan  
• Ensuring all actions coming out of meetings are followed up, and that everyone is quickly informed of any changes that impact them, their projects, or priorities 
• Managing change and updates due to project timeline changes, scope changes, ad hoc requests, etc. Informing team members of any project status updates or changes that may impact them, ensuring they are working on the correct projects and to the accurate deadlines at all times 
• Understanding of project resource needs and requirements for all resource requests - asking questions to the right stakeholders when necessary to inform optimal talent to task assignments  
• Ensuring that new projects are ready to be kicked off by confirming with Project Management that a client-approved scope, timeline, and brief is in place  
• Developing an awareness of the skills and experience of the talent within assigned team, as well as that of frequently used freelance resources, to optimize talent to task assignments  
• Work in collaboration with Resource Manager, senior team leads, and department leads to highlight team skills gaps and align to an action plan to address (i.e. expand current roster of "go to" freelance/3rd party suppliers) 
• Support Resource Manager in developing and adhering to freelance spend budgets 

Qualifications

EXPERIENCE 

• Creative agency experience (2-5 years) in a Resource Traffic Management role   

• Exceptional organization, problem-solving, and communication skills (both written and verbal) 
• Accessible and maintains fluid communication across the teams and stakeholders 
• Ability to manage both up, down, and across departments 
• Strong understanding of how a creative agency works, and the creative development process for print, digital, and video 
• Ability to juggle multiple tasks and/or shifting priorities in parallel and remain calm under pressure   
• Attention to detail and accountability for completing tasks and closing the loop on discussions and resourcing plans/decisions  
• Proactive and forward thinking, identifying potential problems and working to mitigate or prevent them before they arise 
• Builds and maintains collaborative working relationships; listens well to challenges and works with key stakeholders to overcome problems in a positive way 
• Experience using Resource Management tools (i.e. Float, Resource Guru) 

 

 

WHAT DOES IT MEAN FOR US TO BE LUCID? 

 

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together. 

 

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. 

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. 

 

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve. 

 

• Compassionately Human: We think about the human impact of our actions 
• Accountable Allies: We are the go-to strategic partners for our clients 
• Invent with Intent: We create meaningful solutions to solve real problems 
• Courageously Curious: We challenge ourselves to think disruptively 

 

Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability. 

 

We are dedicated to offering an inclusive and accommodating recruitment process. Should you require any accommodations during the interview process, please do not hesitate to reach out. 

Employment Type: OTHER