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The Senior Associate of Chase Branded Card Experiences for Sapphire will lead, manage, and support the execution of Sapphire events onsite while aligning to the overall events strategy for the Sapphire credit card products. This position sits within the Chase Branded Card Experiences organization of Card and Connect Commerce, a key business partner and center of excellence within Chase’s Consumer & Community Banking group.
RESPONSIBILITES:
- Manage event execution end-to-end including relationship management with execution agency partners.
- Coordinate with internal stakeholders and external agencies to execute on-site, in-person experiences.
- Lead the execution of cardmember package build to drive sales and attendance.
- Liaison with the Sapphire line of business, servicing teams, brand, social media, paid media, marketing, and controls teams throughout the event lifecycle
- Deliver on goals and objectives for Sapphire events and experiences.
- Responsible for delivering and readout of key performance indicators for events
- Identify and enable key best practices and innovation opportunities across Branded Cards
QUALIFICATIONS:
- Bachelor's Degree required.
- 4+ years of relevant event experience
- Strong project management skills including the ability to prioritize and managing multiple priorities.
IDEAL CANDIDATE WOULD BE ABLE TO DO THE FOLLOWING:
- Be results-oriented with strong problem-solving skills
- Possess strong relationship skills and ability to lead through strong collaboration
- Demonstrate they are customer obsessed by leading with the voice of the customer
- Have a proven ability to promote a strong control environment, while appropriately delivering what’s best for the customer
- Be able to succeed in a fast paced, fluid environment with tight deadlines
- Collaborate effectively with management and cross-functional teams, while building strong relationships and being a team player
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
