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Form of work
SalaryA Sr. Analyst on the IKC Account Management Team will join the broader Integrated Kidney Care (IKC) team to provide value-based care services and care coordination with the goal of increasing patient engagement, improving health outcomes, and reducing healthcare costs. Our Account Management team manages all national and regional health plan and health system partnerships focused on value-based care within the chronic disease space, and a Sr. Analyst will work to support value-based care contract implementation and relationship management, assess partner collaboration pilots, and understand overall performance tracking to ensure program success. This role is highly cross-functional and will partner across many lanes. It will also be a highly visible role, working closely with executive leadership within DaVita and with our payor partners.
This is a hybrid in-person/remote position with the option to be fully remote.
Key Responsibilities:
The following duties and responsibilities reflect the expectations of this position but are not intended to be all inclusive.
- Serving as account support for large and strategic accounts and delivering service excellence
- Partnering with operational, clinical, actuarial, finance, and IT teams to proactively coordinate process/project meetings, keeping minutes, and tracking action items
- Supporting day-to-day contact between internal teams and external partners
- Coordinating, escalating, and ensuring closure on requests between internal team members and external partners
- Supporting potential new program launches and unique clinical and operational pilot opportunities with external partners
- Tracking to contract terms inclusive of performance targets and process measures
- Providing regular, efficient communication to team leadership and other stakeholders
- Developing, scaling, and documenting new and improved processes, as needed
Qualifications
- High school diploma or equivalent required
- Minimum of three (3) years' healthcare experience preferred; understanding of value-based care and/or shared risk partnerships a plus
- Demonstrated knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
- Basic computer skills and proficiency in MS Word, Excel, and Outlook required
- Strong interpersonal skills to build credibility as a thought partner internally and externally
- Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
$62,200.00 - $91,300.00 / yearCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
