Address
Form of workYour Impact
The Merchandising Support Senior Analyst role works in one of the functional areas of Merchandising Support to facilitate the operational strategy and serve as subject matter expert of the merchandising organization. The primary purpose of this role is to lead, assess, support/design and implement the merchandising organization's operational strategy. Responsibilities of the senior analyst include serving as a merchandising subject matter expert, advanced consulting to the business, addressing challenges, executing process and projects, and initiating process improvements that drive merchandising productivity and efficiency within their functional area. Key functional areas within the merchandising support organization include operational support, communications, capacity management, and reporting. Responsibilities may vary based on the area of work.
What you will do
Business Relations Function:
Writes in multiple voices and styles understanding the impact of communications and messaging to key stakeholders.
Responsible for the delivery of formal and consistent messaging to internal and external stakeholders, viewing every communication through an enterprise lens to ensure all audiences are served.
Responsible for the timely and efficient execution of the merch support strategy via leading processes and projects, creating and maintaining best practices, and designing tools and techniques, with limited guidance from the Merchandising Support Manager.
Reviews and evaluates key processes and performance to identify areas of inefficiency or ineffectiveness and develops recommendations, processes, and actions to improve. Owns facilitation of sharing best practices across the team to drive efficiency.
Owns relationships and collaboration with stakeholders to collect their feedback regarding job tasks, obstacles, opportunities, best practices, and ideas, compiling feedback from partners to offer solutions that drive productivity, simplicity, and efficiency across the merchandising organization.
Facilitate alignment with key stakeholders to maintain a thorough understanding of the work, partners, and support needed across the merchandising organization. Provide support and collaborate cross-functionally to effectively deliver projects, best practices, and process improvement initiatives.
Build and utilize qualitative data (focus groups, cross-functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, and inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), drive action and evaluate performance and drive productivity, efficiency, and simplification.
May direct the work of junior team members on specific projects, provide feedback on tasks, and help facilitate communication.
Required Qualifications:
Bachelor's Degree In Business, Industrial Engineering, Analytics, Communiations or related field; or equivalent combination of education and related experience. and 3-5 Years Experience in merchandising, retail, merchandising support, store operations or related field.
1-2 Years Experience in either communications, public relations, project management, business operations, labor productivity, engineering, quality, data analytics, statistics, or operations reporting
Experience leveraging business insights to develop and lead business solutions that drive results
Experience in management of overlapping, complex and cross-functional events and projects
Experience optimizing processes to reduce drive productivity, simplicity efficiency and overall satisfaction
Preferred Qualifications:
Corporate experience in a large organization, preferably retail
Understanding of merchandising & store operations
Experience communicating with intent to influence decisions and drive business results
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
