Sr Analyst Hauling Operations

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

• We protect our colleagues and communities through safe practices everywhere, every day.
• We are committed to serving our customers and communities by going above and beyond to exceed expectations.
• We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
• We are driven to deliver results in the right way.
• We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Senior Analyst, Hauling Operations is responsible for gathering, streamlining, standardizing, and documenting processes that support the corporate Operations Support function in building consistent standard operating procedures for Collections operations. The Senior Analyst collaborates with subject matter experts in the field to break down complicated problems, identify areas of improvement, align responsibilities, and document step-by-step procedures, ultimately providing solutions to challenges faced in Collections operations. This role develops and delivers invaluable content used to train key roles in the Collections Operations space enterprise-wide.

PRINCIPAL RESPONSIBILITIES:

• Discovers and documents existing operational processes in the field that are in line with the strategic plan of the Operations Support Department.
• Engages the field to break down complex processes into easily understood components, uncover best practices, and develop consistent standard operating procedures for Collections across the organization.
• Plans and leads efforts in alignment with Operations strategy and timeline to streamline and document approved processes in clear, concise, and engaging deliverables for use during implementation and continual training.
• In concert with instructional designers, develops training content, consistently evaluating instructional design output for quality and prioritizing rollout of new content to field operations based on the strategy of the Operations Support Team.
• In collaboration with partners, supports implementation of standardized processes and continually evaluates documented processes to ensure accuracy and clarity.
• Designs and continually updates the Collections Operations internal SharePoint webpage with relevant, accurate, and easy to navigate content.
• Conducts site visits as needed in support of Collections Operations team, such as deploying new initiatives or supporting high priority Business Units.
• Identifies methods to simplify and streamline operational processes whenever possible.
• Travels up to 25% of the time, sometimes on short notice.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• 3 or more years of experience in the waste or transportation industry.
• Ability to develop a deep understanding of current-state operational processes, pain points, and areas of opportunity by asking high gain questions, engaging in active listening, and probing.
• Written and verbal communication skills, with the ability to create, process, and design content in mediums such as PowerPoint, Word, Visio, or Adobe Photoshop.
• Results orientation and good time management skills with an ability to understand key milestones, goals, and objectives while leading groups of internal and external resources to meet project goals.
• Ability to work independently and manage time effectively in order to meet individual goals and deadlines.
• Ability to work as part of a team and display a positive attitude for this dynamic environment.
• Solid report writing and ability to perform detail-oriented work.
• Ability to work on complex projects within interdisciplinary teams
• Ability to create and present executive level presentations to peers and internal customers.

MINIMUM REQUIREMENTS:

• Experience with large-scale knowledge management and/or process improvement in a key support role.
• Advanced level proficiency in Microsoft products; including but not limited to Outlook, Excel, Word, PowerPoint.

Rewarding Compensation and Benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.