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SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
- Drive ideation, implementation and optimization of the creative review and approval process, improving efficiency, effectiveness, and approval agility
- Maintain a constant feedback loop with Enablement colleagues, gaining the ability to advocate for the marketer experience, and translating needs as requirements for content capability partners
- Utilize feedback and performance reporting to inform prioritization of efficiencies
- Set clear KPI’s for all near term innovations and process enhancements to show progress through both qualitative and quantitive reporting
- Support the automation and systemization of the creative review and approval process by readying processes for future technological enhancements and leveling up marketer needs involving system enhancements
- Provide change management support for all new creative review and approval initiatives including training resources, early-adoption support, and detailed communication plans
- Champion the optimization, maintenance and creation of new agility paths for creative review and approval including Rapid Review, Cascading Content (BINGO), Bundled Submissions and more
- Provide clear and frequent status updates on active efficiencies to leadership, marketing enablement and our Enterprise Communications and Martech Experience partners
- Demonstrate courageous leadership while leading workstreams and elevating new innovations that transform the existing working model
- Proactivity and ability to be a self-starter
- Able thrive in white space to drive critical initiatives
- External perspective
- Outstanding ability to build strong relationships with partners up, down and across the organization
- Innovative, creative and optimistic
- Diligent, independent problem solver, and resourceful
- Works well under pressure and can prioritize simultaneously
- Project management: exceptional ability to balance work effectively, influence and collaborate cross-functionally
Preferred Qualifications
- Passion for Marketing and the Customer experience
- Knowledge of the End-to-End Marketing Journey
- Curiosity for how things work
- Enjoys working both independently and as part of a team
- Comfortable creating presentations for stakeholders across all levels
- On the pulse of new and emerging technologies and workflows in the market
- Experience in a related field (Marketing, Digital technology, Data Management
Education Requirement
BA/BS required
Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through flexible and adaptable learning experiences and opportunities which foster collaboration and knowledge sharing across the enterprise.
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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