Staples is business to business. You’re what binds us together.
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
What you’ll be doing:
- Promote strong collaborative relationships between the Collections teams and all other Staples internal teams, especially Customer Service and Sales
- Work Summary Invoice Queue daily - create summaries, revise summaries, and set up new summary bill accounts
- Ensure summaries are completed timely
- Provide summary copies to customers and sales when requested
- Help with fraud queue
- Light collections work as needed
- Other duties as required
What you bring to the table:
- Well developed interpersonal skills
- Detail oriented and organized
- Excellent communication skills
- Ability to interact with Senior Management
What’s needed- Basic Qualifications
- High School Diploma or GED
- Minimum 1+ year of related experience
What’s needed- Preferred Qualifications
- Associate degree
- Excel skills (Intermediate to advanced)
- Experience with Summary bill process
- Detailed understanding of A/R and summary process
- Strong analytical skills as they relate to internal systems and ability to learn Client line system
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!