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SalaryGeneral Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Ace Hardware.
- Proactively assist customers in solving problems.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Experience:
Formal retail experience preferred.
Physical Demands:
Standing, walking, lifting (up to 25lbs) and climbing.
KNOWLEDGE IN GUNS/AMMO HUNTING AND FISHING REQUIRED
