Specimen Processing Coordinator - Evening Shift

Position Title
Specimen Processing Coordinator - Evening Shift
Evenings - Full Time
Bell Hospital
Position Summary / Career Interest:
The University of Kansas Health System Specimen Processing Coordinator is a position within the clinical laboratory that provides daily support to the staff working in the Specimen Processing Department with regard to laboratory policies, procedures, and operations. The Specimen Processing Coordinator strives to improve the patient continuity of care by closely monitoring daily staff and activities, resolving complex problems, documenting problems and providing information for improvement. The Specimen Processing Coordinator assists the supervisor by acting as a resource for providing guidance and assistance to the staff in the processing department. The Specimen Processing Coordinator will coordinate staff resources and solve immediate staff problems, consulting supervisor or lab leadership when appropriate. The Specimen Processing Coordinator will serve as a role model.
The Specimen Processing Coordinator understands the importance of specimen integrity and how it affects laboratory results. The Coordinator demonstrates the ability to perform all duties in the processing department including: complex Specimen Processing; referral testing and mail-outs; troubleshooting difficult pre-analytical Sunquest problems; troubleshooting difficult orders in Epic/O2.
The Specimen Processing Coordinator is responsible for training and orienting new employees, performing competency assessments and assisting with shift scheduling. This position is required to maintain up to date knowledge and proficiency with both Laboratory Information Systems (LIS) and Hospital Information Systems (HIS).
The Specimen Processing Coordinator must be highly organized, efficient, patient- focused and capable of multitasking in a fast paced environment. This position must be able to effectively and professionally communicate requisition and/or specimen issues to the clinical staff including clarification of orders and delivery of result
Responsibilities:

• Will be responsible for the training and orientation of new hires in the Specimen Processing Department as well as facilitating the 6 month and annual competency of staff.
• Oversee daily activities and work assignments of Specimen Processing staff in the department with focus on patient care and satisfaction and support for staff; responsible for managing sick and tardy calls from staff and implementing schedule changes.
• Collaborate with Phlebotomy Coordinators to assist when needed to support the in-patient phlebotomy team.
• Coordinate workflow to ensure timely processing and delivery of specimens to maintain established turn-around times.
• Effectively manage orders when specimen type does not match test order.
• Effectively troubleshoot missing specimens and/or orders from off campus labs.
• Act as resource for new patient set up for MY CHART.
• Perform all steps required for referral test processing: aliquot, freeze, and ensure proper pour off tubes for shipment.
• Enter results in Epic/O2 from non- interfaced referral labs.
• Test monitoring functions to include: ensure adequate and properly prepared specimen available for reflex order, i.e; Urine Reflex to Culture and Hepatitis C genotype, etc...
• Troubleshooting difficult phone calls and delivering service recovery when indicated.
• LIS/HIS responsibilities to support the Specimen Processing Department:
• Assist with LIS change forms for Internal and external test updates including test reports in Epic
• Assist with testing and validation of LIS version upgrades
• Assist with software testing for laboratory related HIS and LIS changes
• Train new hires and refresh current staff with LIS version upgrades and LIS and HIS changes.
• Provide leadership in troubleshooting computer system problems and implementing downtime procedures
• Support staff during periods of expected and unexpected periods of computer downtime
• Scan documents in Image Now / Media Manager when needed.
• Participate in TJC, CAP, CMS, and State inspection and/or survey readiness activities.
• Review selected policies and procedures as required; recommend policy changes and assists with communication of policy changes to staff.
• Participate in all relevant quality assurance and quality improvement (QA/QI) activities.
• Assist with supply inventory and ordering.
• Attend and participate in department and other relevant meetings
• May serve on Laboratory Risk and Safety Committee as adjunct member
• Participate in continuing education

JOB REQUIREMENTS
Required

• High School diploma or equivalent
• Minimum 2 years of experience in Clinical Laboratory Specimen Processing and hospital/laboratory information systems data entry

Preferred

• Bachelors, Associates degree in life sciences, chemistry, or math
• MLT (ASCP)
• 2 years of experience at KUH in specimen
• processing and/or phlebotomy
• Previous supervisory or lead tech experience

Time Type:
Full time
Job Requisition ID:
R-29707
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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