Specialist Iv - Grad Hub Academic Support Specialist

202400131S

Specialist IV - Grad Hub Academic Support Specialist

Non-Exempt

This position is a pay grade 9. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf.

Technical/Para-Professional

Office of the Dean - College of Education

Division of Academic Affairs

04/15/2024

Yes

Bachelor’s degree in related field. Master’s degree preferred. Two years of experience in Higher Education, Academic Advising, Counseling, Admissions, or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Provides prescriptive advising services, including course selection, degree requirements, academic policies, and program planning to the College of Education (COE) Graduate students. Assist students in understanding their academic options and making informed decisions aligned with their career goals.

Guides and supports graduate students through their academic journey. Provides comprehensive prescriptive advising services to graduate students enrolled in various programs within the College of Education (COE). Serves as a mentor, advocate, and resource to ensure students successfully navigate their academic, professional, and personal development. Maintains and updates reports in Degree Works. Guides and directs students to academic and other support resources. Aids students in understanding retention, progression, and remediation policies and processes. Analyzes and processes degree plans. Monitors student progress towards degree completion, identifies potential barriers to success, and implements strategies to support student retention and timely graduation. Conducts regular check-ins with students to assess their academic performance and overall well-being. Tracks enrollment and retention data and routinely reports data to the departments within the College of Education (COE). Helps develop and support programs designed to promote recruitment, progression, and alumni engagement. Inputs registration overrides to permit student registration. Improves the advising role and related processes within the College of Education (COE). Leads collaborative efforts among College of Education (COE) faculty and staff to support and improve enrollment and retention efforts. Engages with students for their success and wellness. Coordinates and designs programs focused on holistic student wellness. Contributes to holistic student support by acting as a liaison for the student and student support services at Sam Houston State University (SHSU). Performs other related duties as assigned.

Knowledge of university infrastructure, policies and procedures. Knowledge of office systems. Must have the ability to solve operational problems and make suggestions for process improvement. Must have independent judgement and be confident in providing completed staff work to supervisors. Must stay abreast of trends, best practices, and developments in higher education, advising, and student support services. Must participate in professional development opportunities, conferences, and workshops to enhance advising skills and knowledge.

Full Time

https://shsu.peopleadmin.com/postings/38837

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
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