Specialist - IT Systems Engineering

Company:
Mercer
Description:
We are seeking a highly skilled and motivated Middleware System Engineer to join our dynamic team. This role can be located in the Louisville Kentucky area or out of one of the other offices in the US.
Middleware Systems Engineer
What can you expect?

• In this role, you will be responsible for providing support and resolution for both internal and client-facing web applications running on Solaris and Oracle Linux operating systems.
• You will collaborate with international teams, including Solaris and Linux Server Administration, Cyber Security, and Network teams.
• Additionally, you will work on system issues, participate in troubleshooting, security vulnerability management, patching, and ensure application availability, reliability, and stability.

What is in it for you?

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
• Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).

We will count on you to:

• Provide support for web and middleware systems, including WebLogic, Tomcat, Apache, and Oracle Fusion on Solaris and Oracle Linux systems.
• Troubleshoot application issues, including Severity 1 incidents, and collaborate with Unix teams, Cyber Security, F5 Load Balancer, and Network teams as needed.
• Collaborate with Engineering, Database, Development, and other teams to support internal and third-party applications.
• Implement change controls and perform application releases.
• Participate in application upgrade processes, including OS upgrades, application migrations, and projects.
• Provide engineering support for application software and middleware, and create and maintain technical documents, such as knowledge base articles, infrastructure diagrams, and FAQs.
• Participate in infrastructure projects as directed by manager/supervisor.

What you need to have:

• 5-6 years of experience in Middleware Solaris-Unix-Linux System Engineering/Application System Administration.
• Strong knowledge of Unix Middleware support, including WebLogic, Tomcat, Apache HTTP server, and Oracle Fusion.
• Experience supporting multi-tiered web application client-facing environments.
• Ability to work effectively with international teams, including Development, Database, and Infrastructure support teams.
• Willingness to work outside regular hours, including weekends, with prior agreement.

What makes you stand out?

• Experience supporting middleware applications in Solaris Unix systems with standard three-tier architecture.
• Experience working in a global enterprise environment.
• Degree in Computer Science or graduation/certifications from a credited Technology Program.
• Networking setup and F5 Load Balancer experience is desirable.
• Ability to adapt to change and a willingness to question the status quo to improve the work environment.
• Some experience with VIP DocManager is a bonus.

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.