- Participation in systems design and architecture for our internal automation platform
- Performance analysis and tuning, specifically in a .NET/MS SQL environment
- Development and support of tools and APIs that enable automated deployments, load balancer configuration, and containerization
- Automation of systems management tasks
- Automation of system and application monitoring and alerting
- Operationalization of new technologies introduced into the environment
- Develops and maintains open and fluid communication with Management
- Develops and maintains a positive relationship with other team members
- Assists in the creation and/or approving of technical specifications
- Assists in identifying areas in the application that need to be refactored
- Works with the various departments and team members to design and/or implement various new enhancements to the existing applications. This includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming language
- Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production
- Identifies and informs the Manager, Application Engineering of areas of the application that can be improved by refactoring, optimization, or other improved technology solutions
- Notifies the Manager, Application Engineering of any problems that negatively impact applications, and works to implement a solution
- Communicates and works with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion
- Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
- Provides support to Waystar engineers and product releases
- Additional duties as assigned
- Excellent written and verbal communication skills
- Ability to work in a very fast-paced environment & welcome change
- Highly self-motivated team player
- Ability to work both in team and solo environments
- Willing to share knowledge with others while being humble enough to admit what you don’t know
- Experience building highly-scalable software solutions using C# / .Net and MS SQL
- Bachelors degree in related field or equivalent work experience
- Ability to demonstrate creative thinking, advanced problem-solving, and troubleshooting skills
- Eager to learn new technologies and to take personal responsibility & ownership for technical projects
- N-Tier and SaaS development experience is a plus
- Understanding of TCP/IP networking and Internet protocols is a plus
- Experience with containerization (Kubernetes/Docker/Rancher) is a plus
- Familiarity with load balancers, firewalls, Windows and Linux servers, and/or SAN storage is a plus
- Experience with Azure DevOps is a plus
ABOUT WAYSTAR
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups