Job Description
Maryland SPCA
Job Description
Job Title: Surgical Technician, Spay Neuter Clinic
Department: Spay Neuter Clinic
Reports to: Spay Neuter Clinic Manager
Salary Range: $18-$20 for non-credentialed, $23 to start for credentialed
Schedule: four 10-hour days between Monday and Friday
FLSA Status: Full-time, hourly
Date: February 2, 2024
Position Summary:
Responsible for daily care of all surgical patients, assisting doctors and veterinary assistants with pre-, peri- and post-operative care of patients, general cleaning, and training others to utilize our patient care protocols. Other roles as needed will include; customer service and assistance: including appointment booking and appointment schedule maintenance, and check in and discharge of patients; data entry: including medical notations.
Surgery Technician Essential Duties and Responsibilities:
· Check which animals are scheduled for surgery, determining priorities, and preparing all paperwork
· Set up the surgery room for the veterinarian, prepare animals for surgery, including walking dogs; pre-medicating, shaving, and scrubbing the animals; and intubations
· Assist veterinarian as needed (e.g., restraining animals)
· Maintain efficient and safe surgical flow
· Monitor animals under anesthesia, with clear idea of abnormal conditions
· Monitor animals after surgery and provide other post-operative care, including monitoring and feeding
· Disinfect surgery area in between surgeries and setting up for new surgeries
· Assist with examinations on animals, ensure paperwork and records from surgery and exams are complete and in order
· Sterilize surgery area and instruments when surgeries for the day are completed, maintain care of all equipment used in Surgery Room, clean cages in Surgery Room
· Perform other duties as requested by supervisor to support operations
· Maintain medical inventory and supplies
· Train and work closely with volunteers, interns, and new staff to increase team knowledge and improve quality of care for patients
· Patient care
- Report health concerns to attending veterinarian, assist veterinarians in surgery as needed
- Provide excellent patient care. Calculate and administer anesthetics and analgesics to all surgical patients per anesthetic protocol. Maintain all necessary drug logs.
- Stay current in knowledge of emergency drugs and protocol
- Administer animal vaccinations, medications, and treatments as directed
- Collect blood or feces for lab work
- Perform dental prophylaxis on shelter animals
Animal Handling
· Will be asked to handle (on average) 25-35 dogs and cats per day
· Must be able to learn characteristics of animal behavior (for example: be able to identify aggressive or fearful behavior)
· Must be able to use appropriate safety equipment for fractious or feral animals
· Must possess excellent reflexes
· Should be able to identify own limitations and be willing to ask for help
· Must become proficient at animal restraint for various procedures
Qualifications:
· Two or more years of experience in a veterinary clinic, veterinary hospital, and/or animal shelter or control facility
· Experience with safe animal restraint, drawing blood and administering medication, (I.V, I.M, and sub-cutaneous)
· Knowledge of spay/Neuter Surgical procedures as a technician desirable
· Able to work independently and multi-task
· Thorough and detail oriented, remain aware of surroundings
· Candidate should be highly motivated, enthusiastic self-starter with a professional attitude.
Physical Demands:
· Able to bend and kneel repeatedly
· Able to see fine detail in a variety of situations
· Must possess good hearing, including the ability to distinguish changes in vocal pitch
· Must have a reasonable degree of agility to move through tightly cramped areas in various situations
· Possess excellent eye-hand coordination
· Physically capable of performing all duties in the shelter including moderately heavy work. Able to lift or carry up to 50 lbs.
· Standing or walking 8 or more hours per day with frequent bending, kneeling, stooping and reaching
Minimum Qualifications:
· Strong attention to detail
· Ability to work in a fast paced surgical environment
· Quality customer service skills
· Reliable and able to use good judgment
· Able to work independently and multi-task
· Compassionate, outgoing and friendly
· Ability to work positively with coworkers, volunteers, and the public
Customer Service and Assistance (as needed):
· Responding to phone calls inquiring about spay/neuter services
· Referring customers to appropriate rescues or other clinics based on needs
· Answering email and phone call requests for appointments or spay/neuter
· Checking in surgery patients
· Discharging post-operative patients to caretakers/owners
· Answering basic discharge questions, and any basic questions about MD SPCA programs
· Appointment booking and schedule maintenance
· Contacting pet owner with questions if required by veterinarian or Spay/Neuter Programs Manager
Data Entry (as needed):
· Daily data entry for all non-SPCA surgery patients
· Medical record preparation for patients
· Ensuring all paperwork has been completed, and completed correctly
· Filing of surgical paperwork for Spay/Neuter Programs Manager
· Communicating with shelter regarding SPCA surgery patients
· Keeping accurate statistical data to be presented to Spay/Neuter Programs Manager when requested
· Accepting surgery fees from customers, logging and submitting monies and record to Spay/Neuter Programs Manager
Work Environment:
· Work is performed in a shelter clinic setting
· Technician is regularly exposed to animals, animal waste, and potentially hazardous conditions, including the risk of animal bites
· Potential exposure to zoonotic diseases, sharp objects, hazardous chemicals, dangerous and fractious animals
· Exposure to disinfecting solutions when cleaning work space
· Noise level in the work environment is usually moderate
· Prolonged exposure to various aqueous solutions, including but not limited to dish soap, chlorhexidine and Accel
· Potential prolonged exposure to isoflurane gas