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Form of workJob Description
We are seeking a +5 years of experience SPANISH IVR Application Tester - testing applications developed in Salesforce and AWS Connect platform - to become an integral part of our team! You will develop software test scenarios, test cases, test scripts and execute the same in order to identify software issues.
Responsibilities:
- Candidate must be able to test application in SPANISH; Fluency of SPANISH is a must along with English
- Candidate must possess a bachelor’s degree or equivalent university degree
- Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them
- Knowledge of testing the applications developed SPANISH (IVR system Salesforce Service Cloud and AWS Connect)
- Devise and implement test strategies that adequately assess all software aspects
- Investigate and recreate reported defects
- Work with other engineers to troubleshoot and resolve coding issues
- Track and document all testing defects and resolutions
- Participate in the design and development for test automation and support
Qualifications:
- Previous experience in software development, quality assurance, or other related fields
- Familiarity with relational databases such as MySQL, Oracle, and SQL Server
- Strong root-cause analysis skills
- Deadline and detail-oriented
