Spa Sales Associate

The Ideal Candidate would have the following characteristics:

• Outgoing personality and enjoys working with people.
• Medical terminology background a plus.
• Exceptional verbal and written communication skills
• High ethics and integrity.
• Ability to work independently and at the same time be able to work in a team setting with very competent and like-minded individuals.
• Willingly adheres to all policies and procedures and maintains compliance at all times.
• Previous experience in sales or customer service is preferred
• Knowledge of medical skin care sales is beneficial

Responsibilities & Duties

• Answer phone calls, schedule appointments, and share general information on services performed and products sold. Handle all in a professional manner.
• Check clinic emails multiple times daily and follow up on all emails, customer leads, phone calls, and voicemails.
• Check clients in for services and perform all POS duties
• Schedule appointments and manage spa's booking system
• Assure all proper paperwork is completed before services are rendered.
• Open and close clinic according to current systems in place.
• Keep all work areas clean, safe, sanitary, and orderly at all times.
• Follow all rules and systems while always maintaining confidentiality with all clients and follow HIPAA guidelines.
• Assist Nurses as needed.
• Perform administrative duties including restocking supplies, anticipating stock needs and alerting manager, and general cleaning and sanitation duties.
• Upsell spa services and products to clients
• Assist with creating social media content to promote the spa's services and specials
• Communicate effectively with clients to understand their needs and preferences
• Search out and book outreach events under the direction of the manager.
• Other related functions as assigned.

Skills & Qualifications

• CPR/AED certified
• Experience and a high comfort level with using a computer utilizing scheduling and lead generation software, email, word, and excel.
• Demonstrated ability to work with a diverse community and provide services from a non-judgmental perspective.

Compensation/Positions Available:

• Part Time positions
• Competitive compensation
• Health Insurance benefits for full time employees
• Complimentary and discounted company services
• Vacation (PTO) time for full time employees
• Opportunity for growth

The Covery is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, handicap, veteran status, or any other condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Weekends as needed

Work Location: In person