Spa Coordinator

Are you a team player who is meticulous with details, and committed to supporting others in their wellness journey?

Do you enjoy doing a variety of tasks each day?

Is there a drive within you to build your skills and contribute to the growth of the brand?

Then our client needs you!!

This is a unique and dynamic full-time role that is perfect for an individual who desires to work with people and help them succeed. Candidates must display high energy, exceptional organization and the ability to communicate in a clear and succinct way. Furthermore, this individual must be able to demonstrate the ability to confidently convey feedback and direction in a non-emotional, yet supportive way and must love systems and enjoy finding ways to consistently innovate for improved results. In regard to client success, must also be strong in time management, problem solving, negotiation & budgeting, multitasking, creativity, technology, networking and have a passion for planning and leading by example.. The Spa Coordinator will be responsible for producing high-quality customer service from conception through completion in a manner consistent with our clients Mission & Core Values. This position is in the Operation department and works alongside the Director of Operation and department leaders to promote retention, upsells, referrals and an overall successful experience for our clients..

Spa Coordinator Details:

This is a full-time non-remote, employment position.

Pay is $18- $20 per hour for 40 hours per week.

Perks of the Spa Coordinator job include:

• Learning + development opportunities; we’re always challenging ourselves and looking at new and efficient ways to do things so that we all win!
• Incentive pay - commission correlated to company growth
• Paid Time Off
• Paid Training
• Free Floats
• Gratuity: Clients are given the option to tip for exceptional service.

Spa Coordinator Responsibilities (Tasks Associated with the Role)

• Conducting tours of the facility and new client orientation
• Establishing relationships with clients and gaining an understanding of their goals and needs
• Booking quality appointments through booking software
• Responding to phone calls and emails in a professional manner
• Developing knowledge on the science and benefits of floatation therapy
• Presenting available packages & products to current and prospective clients
• Driving sales and processing cash and credit card transactions
• Flipping rooms between sessions
• Wiping down the equipment
• Maintaining spa cleanliness and organizing
• Jointly with other employees transferring up to 50 lbs salt bags to storage and floating rooms
• Pool chemistry and testing float tank solution
• Keeping all rooms stocked with appropriate amenities.
• Responsible for laundry (towels, robes, etc.) and cleaning used dishes
• Inputting inventory for specialty products and other retail
• Assisting management with daily studio tasks and projects
• Deliver excellent customer service consistently

To apply for this position, click APPLY NOW or go to https://docs.google.com/forms/d/e/1FAIpQLSeIvSCSijFldDaor5B83YniS5USPYpDqVVHkYdGVSYU-lMSxg/viewform to apply directly!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Washington, DC 20001 (Required)

Work Location: In person