Spa Concierge

Full/Part Time Spa Concierge!!!

Want to Work at America's Best Day Spa?

Come meet Woodhouse Spa, voted America's Best Day Spa in 2012, 2013, 2014, 2016, 2017, 2018 & 2019 by American Spa Magazine!

At Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in "Woodhouse Way" providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way - as you excel and grow in your talents, opportunity will follow you.

Woodhouse Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number - then you should consider joining the Woodhouse Family today!

Our Spa Concierge...Makes the Magic Happen by Providing the Ultimate Guest Experience and Invoking Guest Delight! Happieness Follows You Wherever You Go!

More specifically, our fabulous Spa Concierge:

• Provides personal attention from the time the guest first walks through the door.
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience.
• Answers the phone with a smile each and every time.
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience.
• Remembers the small things that make The Woodhouse special - the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
• Serves as back up for the leadership team, when they are busy taking care of the "big stuff", you always make sure things are running smoothly.
• Laundry to include washing, drying, hanging and folding.

Woodhouse Perks Include:

• Competitive Pay and Incentive Programs
• Generous Discounts and Opportunities to Enjoy Services and Products
• Working in a New State of the Art Facility

Experience:

• Zenoti Software Experience Required
• MS Office Experience Required
• Sales Experience is a Plus
• Customer Service Experience is a Plus
• Excellent Time Management and Multi-Tasking Skills
• Must be a Team Member
• Ability to Work in a Very Fast Paced and Dynamic Environment
• Willingness to Learn, Assist and Shadow the Spa Coordinator

Woodhouse Spa is an Equal Opportunity Employer and is a Drug Free Workplace.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Please provide 2-3 references from current or previous jobs that we may contact.

Education:

• Associate (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person