Solutions Engineer - Integration Specialist

About Aalyria:

Aalyria is a leading technology company that supplies laser communications technology and temporospatial software-defined networking software platforms to the aerospace & defense industry. Aalyria spun out of Google a year ago and is at the forefront of innovation in the field of satellite and airborne mesh networks, as well as cislunar and deep space communications. Aalyria's flagship product, Spacetime, is a cutting-edge software-defined networking platform that orchestrates radio resource management, schedule of pointing and handovers, and networking functions for aerospace & defense communication networks.

Role Overview:

As an Solutions Engineer and Integration Specialist for Spacetime Customer Onboarding, you will be responsible for supporting customers in the successful evaluation and initialization of Spacetime. You will work closely with customers to gather the necessary information and translate it into the appropriate fields within Spacetime's APIs, which are based on gRPC and protocol buffers. Additionally, you may perform the necessary configuration work within Spacetime to initialize the customer's instance. Your role will play a vital part in ensuring a seamless onboarding experience for customers and facilitating the integration of their specific requirements into Spacetime.

Key Responsibilities:

• Collaborate with customers to understand their specific requirements and desired outcomes
• Gather information such as the motion of mobile terminals, ephemerides of satellites, antenna radiation patterns, RF channels and bandwidths, C/N+I thresholds, ground segment network topology, Layer 2 and Layer 3 protocols, ground station coordinates, SLAs, and more
• Translate customer-provided information into the appropriate fields within Spacetime's open APIs (based on gRPC and protocol buffers) writing code to automate the steps in any of Golang, Java, C++, or Python.
• Perform the necessary configuration work within Spacetime to initialize the customer's instance, if required
• Work closely with the engineering and customer success teams to address any technical challenges or requirements during the onboarding process
• Provide technical support and guidance to customers during the evaluation phase, ensuring a smooth transition into using Spacetime
• Document and communicate customer-specific configurations and requirements to internal teams

Qualifications:

• Active U.S. Government Security Clearance (Secret/Top Secret)
• Strong understanding of networking and communications technologies
• Proficiency in gRPC and protocol buffers
• Excellent communication and interpersonal skills to effectively collaborate with customers and internal teams
• Detail-oriented with the ability to gather and interpret complex technical information accurately
• Strong problem-solving skills to address technical challenges during the onboarding process
• Ability to manage multiple customer engagements simultaneously
• Familiarity with satellite orbits, wireless communications, antenna types, and networking essentials is a plus

Benefits:

• 401(k)
• Health insurance - including medical, dental, and vision for you and your dependents
• Life insurance
• Paid time off
• Equity

If you are a meticulous and technically proficient software developer with a strong focus on customer success and onboarding, ready to support customers in evaluating and integrating Spacetime, Aalyria is the perfect place for you. Apply today and join our team of innovative professionals.