Software Technical Trainer – Truss Applications

Description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As a Software Technical Trainer – Truss Applications, you will be responsible for leading and participating in the development of the Simpson Strong-Tie Integrated Component Solutions (ICS) software training curriculum and programs. Designs, conducts, facilitates, and evaluates software training programs delivered to both internal and external customers.

WHAT YOU’LL BE DOING (% of Time)

Drives new initiatives for digital implementation around webinars, eLearning, and LMS. Creates new or revises existing training programs by researching systems and software functionality, authoring participant and facilitator training materials, designing instructions, practice, and other learning activities, and developing other support materials, including LMS content, PowerPoint presentations, audiovisuals, graphics, job aids, and other documents. (50%)

Conducts and facilitates software training programs by making appropriate travel arrangements, prepares and packages participant and facilitator materials, coordinates the registration and setup process, updates, and revises training programs to ensure curriculum meets the training needs of the customer. (20%)

Acts as a performance improvement resource to internal resources by following up to provide individual coaching and one-on-one or group training, conducts remedial and refresher training, and suggests education and training alternatives, and options based on specific situations. (10%)

Evaluates and reports on training program effectiveness by developing pre- and post-tests, surveys, and/or other methods and tools to assess learner understanding, and by reviewing other Company reports to link training to overall performance and results. (10%)

Works with customers, vendors, contractors, and other business partners to support software use and implementation. (10%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor’s Degree in a related field required, preferably in Education/Training, Design/Drafting, Architecture, Engineering or another technology-focused field, or equivalent experience within the industry.
• 3 years’ experience with design and engineering of wood trusses along with experience in EWP.
• Understanding of wood framed construction practices and details a plus.
• Knowledge of Provincial and National building codes a plus.
• 2 years’ experience creating and conducting software training courses.
• Advanced Communication Skills: Ability to write in a clear, concise, organized, and convincing manner for the intended audience. Ability to effectively present information to groups of managers, team members and customers.
• Public Speaking: Extremely comfortable speaking in front of an audience.
• Teamwork: Ability to build and sustain cooperative working relationships.
• Organization: The ability to arrange resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Problem Solving: Ability to identify the information needed to solve problems effectively.
• Composure: Ability to stay calm and in control in tense or frustrating situations.
• Customer Focus: Ability to cultivate relationships that secure commitment and trust with external and internal customer needs.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift to 25 lbs.

WORK ENVIRONMENT

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

Travel

This position requires domestic and international travel up to 15% of the time.

Work Status & Location

This full-time, exempt position is in Lafayette, IN. Open to Remote (US).

Relocation

Relocation is not available for this position.

Pay

$63,500 - $82,500 / year

• Posted pay range is based upon national average and may vary depending on geographical work location.

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REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine, opiates, and marijuana. Where applicable, drug testing for marijuana may be modified to conform with state and local laws.

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