Software Qa Analyst (Api & Functional Testing)

About the job
Testlio is the originator of fused software testing, a unique approach to testing that combines humans and machines to help digital innovators deliver quality products at scale. In any location. On any device. In any language. Via any payment method. The company is distributed by design, with full-time people worldwide and part-time freelancers in over 150 countries. Clients include Amazon, Athena Health, Microsoft, the NBA, Netflix, PayPal, Uber, Wayfair, and many more. Collectively, they have awarded us an industry-leading 4.7 G2 rating. To learn more, visit www.testlio.com.
We are hiring a Part-Time QA Analyst based in the US who will be focused on analytics testing for a large media company. You'll be responsible for engaging directly with the client day to day, working 100% remotely within a large QA team. This is a contract role, with 15 working hours per week (Mon-Fri), renewable on a monthly basis and for the potential duration of 1 year (remaining 2023, plus the duration of 2024). Working time is between 1 pm - and 4 pm EST time.
In order to be considered you must have great English language domain and communication skills, be familiar with Agile and SAFe, and do QA under those frameworks. You will also be passionate about doing QA, resourceful, a proud team player, and proactive. On the technical skills part of the job, experience with Charles Proxy is a must and knowledge of API and OTT testing on both Web and mobile devices.
Please note: due to our remote work approach and compensation strategy, we are not considering candidates from expensive areas such as New York City, San Francisco, etc.
Requirements and Summary

• Project duration: Remainder of 2023, monthly contract renewal for duration of 2024
• Location: This is a fully remote role for anyone based in the US.
• Schedule: Your hours will be Monday to Friday, 1 pm - 4 pm ET
• Type of testing: Analytics/AdOps
• Project Focus: You will be a Software Quality Assurance Analyst following Agile methodologies on this project, you will be focused on testing setup and execution, analytics, and tracking validation with this client.
• Must have devices: cell phone (iOs or Android) MacBook, tvOS, Android TV or Fire TV, Roku
• Nice to have devices: LG TV, Vizio TV, Tizen TV
• Pay rate: 20 USD per hour

What you need to succeed
Technical Skills

• 2 years of experience as a QA Analyst or similar role, with a strong understanding of software testing principles, acronyms, oracles, and methodologies
• Experience with mobile, web, and streaming applications frontend and backend testing (including API testing.)
• Hands-on experience with Charles Proxy for API/Analytics testing (setting up devices, test data generation, call analysis, log export, browser dev tools, and troubleshooting)
• Working experience in Agile teams in a remote environment with a proven track record of communication and collaboration with stakeholders (Scrum Masters, Production Owners, etc - sAFE preferred but not required.)
• Basic knowledge of SDLC, CI/CD, and DevOps, as well as an understanding of test automation principles in effective SDLC.
• At least 2 years experience in writing test cases, QA best practices, testing phases, and reporting.
• Experience with bug-tracking management systems, such as JIRA, Bugzilla, or similar.
• Experience with test management tools such as TestRail, Xray, or similar.
• Nice to have: Previous experience testing analytics implementation (ensuring tracking frameworks are working correctly).
  
  • Previous experience with tracking frameworks from Adobe, Comscore, Nielsen, and Conviva.
  • Scripting or programming experience.

Human Skills

• Passion, curiosity, and genuine interest in the field of software testing.
• Fluid English writing and speaking skills, as well as strong presentation skills: you'll be attending remote meetings every day.
• Proactive self-starter with great communication skills and strong time management abilities.
• Ability to create and document your work and processes, and provide reports.
• Provide constructive feedback to testers.
• Self-manage your workload and responsibilities as well as delegate appropriate tasks; work in a frequently changing environment and adapt fast.
• Be a good team player, socially open-minded, empathetic, and considerate of cultural differences.

What you will be doing

• Designing and executing smoke, scripted and exploratory test cases on mobile, web, desktop, and streaming platforms.
• Performing analytics testing using Charles Proxy as the tool of the trade to ensure critical tracking components are correctly working between releases.
• You'll perform regression testing (analytics) and feature testing and will participate in release-candidate sign-offs in a fast-paced, proactive environment.
• Raising issues following the client's guidelines and best practices regarding issue reporting and advocacy.
• Engaging daily with the customer as a part of a Scrum Team to identify the needed testing scope and to update the customer on testing progress and results.
• Working on client requests from start to finish, identifying relevant scope based on customer's input, estimating needed work task efforts, verifying the testing environment, preparing relevant test plans/mind maps/materials/guides and tools, involving relevant testers, Optimizing appropriate test data, triaging reported issues, supporting testers, providing feedback and compiling meaningful end reports.
• Analyzing test results, issues, logs, and other relevant data to identify patterns, trends, and potential areas for improvement.
• Collaborating with the quality engineering team to identify suitable tests for automation, reducing manual effort, and improving test coverage. Assisting in the execution of automated test suites.
• Ensuring continuous relevance of the test library by refactoring, updating, and deprecating tests.
• Identifying and solving technical challenges related to testing, such as simulating geographical locations and using network traffic monitoring tools.
• Raising project and team-related risks, problems, and questions to the relevant stakeholders and taking the initiative to solve them.
• Developing and maintaining a deep understanding of the system(s) under test.
• Reviewing and providing feedback to test plans and tests created by other stakeholders.

Diversity and Inclusion
Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.