Software Engineer In Support I

Are you ready to join a collaborative, results-focused team that enjoys helping businesses accomplish their goals? In this role, you'll report to the Software Support Manager, and be primarily responsible for code level product support of our JavaScript web components, .NET SDKs and RESTful APIs offered by Accusoft Corporation.

A day in life includes being able to (other duties may be assigned):

• Debugging customer integrations of Accusoft products
• Writing sample code for Accusoft products
• Interacting with Accusoft clients via email, phone and chatting services
• Contribute to department resources, knowledge base and codebase
• A minimum of a half day per week of involvement with product group development tasks; mentoring provided by a Sr. Software Engineer

Work Schedule/Environment:

• This can be a work-from-home-based role in any of the following states: Florida, Georgia, North Carolina, New York, Massachusetts, Texas, Tennessee, and Washington.
• We offer a flexible work schedule.
• Employees can also work from our Tampa, FL, Office if they wish

Job Requirements:

• Bachelor of Science in Computer Science/Computer Engineering degree or other technical field.
• 1-2 years of real industry experience in a software development role that involved working with external clients; or equivalent combination of education and experience.
• Minimum of 2 years' experience in JavaScript
• Minimum of 2 years' experience using the Visual Studio Environment
• Knowledge of ASP.NET and related technologies
• Demonstrated detailed problem solving ability
• Knowledge of the Unix OS
• Proven ability to work closely with other Engineers in a teamhin cybersecurity frameworks such as NIST 800-53, 800-171 and/or ISO 27001.

Preferred Technical Skills and Abilities:

• Experience in digital imaging technology
• Experience using imaging components
• Experience using RESTful web services
• Experience using Node.js
• Experience using modern browser developer tools
• Experience working with AWS/Azure/Google Cloud Platform
• Prior work experience in a similar role
• Use of a source control revision control system
• Assesses own strengths and weaknesses
• Pursues training and development opportunities
• Strives to continuously build knowledge and skills
• Shares expertise with others

Supervisory Responsibilities:

This position has no supervisory responsibilities.

About Accusoft:

Accusoft is a software development company specializing in content processing, conversion and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, we help organizations solve their most complex content workflow challenges. Our patented solutions enable users to gain insight from content in any format, on any device with greater efficiency, flexibility, and security.

Benefits and Compensation:

This Software Engineer in Support I position pays a competitive salary commensurate with experience! We also offer full-time employees a complete range of benefits, including

• Health, vision, dental, disability, life insurance, and health savings accounts (HSA and FSA).
  • Free Medical and Dental plans are available for employee-level coverage.
  • Supplemental Benefits like accident and critical illness insurance.
  • Free Employee Assistance Program (EAP) and Well-Being programs.
• Paid time-off program is front-loaded post 90 days of employment.
  • 4-6 weeks of 100% Paid Parental Leave for expecting parent(s) of newborn or adoption parent(s).
  • Bereavement, Jury-Duty, Voting, and Military Paid Leaves.
• Full Training and Career Development reimbursement.
  • Tuition Reimbursement and E-learning courses are offered through Udemy, Pluralsight, and other sources identified throughout the year.
• Stock option plan and 401K Matching.
• A Social Committee dedicated to coordinating fun virtual activities for the team.
• Experience a work-life balance that enables staff to feel more in control of their working life.

**At Accusoft, the health and safety of our people are our number one priority. We encourage our employees to be fully vaccinated against COVID-19.**

Ready to join our team?

If this job sounds like something you'd be interested in, feel free to apply. The application is short and will only take a few minutes. We are looking to fill this position ASAP and will reach out to schedule a time to talk and answer any questions you might have about the role.

ACCUSOFT CORPORATION is an Equal Opportunity Employer/Drug-Free Workplace. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, genetics, national origin, veteran, or disability status.