Social Services Technician

Salary : $52,395.20 Annually
Location : Albuquerque, NM
Job Type: Term With Benefits (TB)
Job Number: 2301278
Department: Office of Criminal Justice and Behavioral Health Initiatives
Cost Center: Tiny Home Village
Opening Date: 11/22/2023
Closing Date: 12/6/2023 5:00 PM Mountain
Bernalillo County: Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.
Position Summary & Duties Responsible
POSITION SUMMARY
Substance Abuse Functional Area:
Substance Abuse Technician will perform professional level duties and functions associated with the treatment of substance abuse (drugs and alcohol). Provide comprehensive detoxification and treatment services to clients.
Social Services Functional Area:
Under direction of the assigned supervisor, perform professional level duties and functions associated with case management.
DUTIES AND RESPONSIBILITIES SUMMARY
Social Services Functional Area:

1. Obtain relevant information about clients through interview, assessment, and case history to determine the client's case management needs, existence, or level of addiction severity. Assist in the determination of proper therapeutic approaches and level of care and report client adherence to program goals and objectives.
2. Work in conjunction with other department staff to administer scheduled program curriculum and other activities utilized for treatment and rehabilitation.
3. Process new clients, i.e., issuance of clothing, orientation to the rules of facilities, and assist clients with daily activities, events, and informational literature.
4. Provide customer service and advocacy on behalf of clients.
5. Responsible for the timely and accurate documentation and reporting of case management processes. Maintain case notes and associated documentation.
6. Prepare case files for periodic review and quality assurance.
7. Perform department program related duties in residential, community, and jail-based settings.
8. Transport clients to appointments and other service locations outside of assigned program.
9. Receive guidance and training from Program Supervisors and Coordinators within the division.
10. Maintain current knowledge base in social service and community health issues as it relates to case management, homelessness, criminal justice, harm reduction and substance use through conferences, educational training and networking with other agencies or groups.
11. Incumbent(s) in this classification may handle sensitive and/or confidential records, plans, documents, or decisions that require maintaining confidentiality of sensitive information. ?
12. Any one position may not include all duties listed. However, the allocation of positions will be determined by the amount of time spent performing the essential duties listed above.

* The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.
Minimum Qualifications

1. High School Diploma and two (2) years of work experience involving substance abuse, healthcare, law enforcement, emergency management, or corrections. Any equivalent combination of related education and/or experience may be considered for the above requirements.

Supplemental Information
PREFERENCES
Social Services Functional Area:

1. Bilingual (English & Spanish) preferred.

ADDITIONAL REQUIREMENTS
The offer of this Bernalillo County position requires compliance with the following:
Social Services Functional Area:

1. Employee must successfully complete the post-offer employment medical examination and background investigation.
2. Pursuant to the criminal history screening for Caregivers Act, Section 29-17-1 through Section 29-17-5 NMSA 1978, new hires at the MATS facility will be required to complete a caregiver criminal history screening for all caregivers. Conviction of a disqualifying condition is cause for termination or sufficient reason not to hire if applicant has a disqualifying condition on their record at time of application.
3. Employee must comply with the safety guidelines of the County.
4. Employee must complete required FEMA training(s) as assigned to position.
5. Employee may be required to work different shifts and program reassignments.
6. May be required to work mandated overtime as needed.

WORKING CONDITIONS
Social Services Functional Area:

1. The majority of essential duties are performed indoors in a temperature-controlled environment.
2. Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
3. Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations.
4. Indoor working surface is even and may be carpeted or tiled.
5. Indoor surfaces are typically dry and may involve the use of stairs.
6. Outdoor surface may be even or uneven and may be wet or dry.
7. Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills.
8. Outdoor surfaces may include natural ground, asphalt, or concrete.
9. Work hazards or potential work hazards include those of a treatment facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards.
10. Work hazards include high stress level of job, and operating of a vehicle.

EQUIPMENT, TOOLS AND MATERIALS
Social Services Functional Area:

1. Equipment typically used to perform administrative duties include the telephone, computer, fax machine, photocopy machine, and walkie-talkie radio.
2. Worker may handle first aid and AED equipment on an occasional basis.
3. Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

Equal Opportunity Employer
COUNTY OF BERNALILLO IS AN EQUAL OPPORTUNITY EMPLOYER
Health Benefits:
Medical
Dental
Vision
Supplemental:
Life Insurance
Aflac
Deferred Compensation
Pre-Paid Legal
Flexible Spending Account
Long/Short Term Disability
Fringe Benefits:
Retirement Plan
Holiday Leave
Personal Holiday Leave
Annual Leave
Sick Leave
Employee Assistance Plan
For additional benefit information go to:
https://www.bernco.gov/human-resources/for-bernco-employees/benefits-wellness/
01
Select the number of years of work experience you possess which relates to the minimum requirements. If you worked a part-time position (less than 40 hours a week) please be aware that your experience for this time period will be pro-rated. Additionally, if you have work experience that overlaps, you will only be credited for a maximum of 40 hours per week for that time period.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 years to less than 14 years
• 14 years to less than 15 years
• 15 or more years

02
Select the highest level of related education as identified by the minimum requirements (if applicable, attach supporting transcripts. If you do not attach your transcripts you will not be credited for education.).

• No High School Diploma or GED
• High School Diploma or GED
• Non/degree accredited hours (some college)
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

Required Question