Social Media Coordinator

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title:Social Media Coordinator
Department: Marketing
FLSA: Exempt
General Function:
The Hy-Vee Corporate Social Media team is seeking a dynamic Social Media professional that is detail-oriented and ambitious to help manage, execute and report on organic Social Media efforts, across multiple channels: Facebook, Instagram, Twitter, TikTok, YouTube and Pinterest. Ideal candidates are fast learners, independent problem solvers and possess the ability to quickly pivot while representing the Hy-Vee brand.
Reporting Relations:
Accountable and Reports to: Social Media Manager
Positions that Report to you: None
Primary Duties and Responsibilities:

• Assist with publishing Social Media content across multiple platforms, natively and through publishing software.
• Assist with cleaning up data in Sprinklr.
• Help with reporting and data analytics for monthly and campaign reporting.
• Help manage and monitoring Social Media inbox and provide store social support.
• Assist with Sprinklr training and preparing training documentations.
• Assist with content production and project management coordination as needed.
• Assist with brand moderation/community engagement as needed.
• Review content for brand adherence and accuracy.
• Participate in the ideation and brainstorming of creative.

Secondary Duties and Responsibilities:

• Helps support Social Media campaigns and day-to-day activities.
• Prepare various reports as assigned.
• Performs other job-related duties and special projects as required.

Education and Experience:

• Bachelor's degree in Marketing, Social Media, Journalism, Public Relations, Communications, or related field.
• 1-3 years previous related work experience preferred.
• Understanding of Social Media platforms is required.
• Experience working in Sprinklr or other Social Media management systems is helpful.
• Experience working with project management software, such as Monday.com is helpful.

Physical Requirements:

• Visual requirements include ability to see detail at near range with or without correction.
• Must be physically able to exert up to 50 pounds of force occasionally; exert up to 10 pounds of force to move objects as well as perform sedentary work.
• Must be able to perform the following physical activities: kneeling, crouching, reaching, handling, fingering, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills: ability to relate to and interact with other people in a friendly, professional manner.
• Excellent critical thinking and problem-solving skills.
• Ability to interact with advanced computer systems, including schedule management and presentation production applications, as well as job-specific programs.

Working Conditions:
The duties for this position are conducted in a general office environment in a hybrid capacity. There is frequent pressure to meet deadlines and handle multiple priorities.
Equipment Used to Perform Job:
Mobile phone/tablet, PC/Apple with Microsoft Office programs, Adobe Creative Cloud, Google Analytics, Sprinklr and other related software, calculator, telephone, copier, printer
Financial Responsibility:
None.
Contacts:
Has frequent contact with suppliers/vendors, media contacts, athletes, event staff/volunteers, store personnel and marketing coordinators.
Confidentiality:
Has access to confidential information including knowledge of advertising rates, pricing information, and store sales.
Are you ready to smile, apply today.