General Statement of Job
About the position:
The SOC Operator, under guidance of the Operations Manager, is responsible for monitoring the safety and security of the corporation's employees, facilities and property worldwide. Using variety of tools that range from global access control and alarm monitoring system to various business intelligence sources, open source media, internet and in-house tools, the Operator is required to detect, analyze and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions to political instability, crime, terror, or technical failures.
Specific Duties and Responsibilities
Essential Job Functions:
- Assisting company employees in all concerns that pertain to safety and security.
- Conducting ongoing review of multiple systems and sources to detect potential risks.
- Monitoring travel safety and security of company's employees.
- Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed.
- Notifying and coordinating corporate response by distribution of advisories and other communications.
- Compiling daily reports and incident reports.
- Conducting in-depth risk analysis for locations or events.
- Presenting complex risk scenarios to corporate managers upon request.
Additional Job Functions
- Perform other related duties as required.
Minimum Qualifications and Requirements:
- High School diploma (or GED) required or any equivalent combination of education, specialized training, and/or experience which provides the requisite knowledge, skills, and abilities for this position
- Must complete and maintain state Guard Certification as prescribed by presiding state law, as well as all client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
- Site-specific training will need to be completed within the first thirty days unless otherwise stated based on client or assignment of position
- Mature, and professional individuals that can give a high level of customer service
- Must have a high level of competency with administrative and data entry tasks
- Must have basic computer and report writing skills
- Must be able and willing to work with minimal supervision Must be able to handle stressful situations and emergencies
What we can offer:
- $25.00/HR
- Paid Time Off (PTO)
- A dynamic and challenging work environment with opportunity for growth!