The Slot Attendant encourages new guest enrollments into the A-Play Club while acknowledging and maintain all aspects of slot related duties, such as identifying jackpots, generating documents through the online system and answering all guest questions.
Requirements:- Pay slot machine jackpots, and complete the required paperwork neatly and accurately.
- Enroll players into A-Play Club.
- Make minor repairs to slot machines and EZ-Pay ticket jams.
- Keep well informed of types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination.
- Maintain a “pouch pay” currency bank to pay hand-pay jackpots and provide change assistance to guests.
- Ensure the overall satisfaction and comfort of the guests.
- Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
- Maintain an awareness of any persons gambling underage, and immediately report all underage persons to Security.
- Communicate effectively at all times, with customers as well as all levels of employees.
- Observe and direct actions of subordinates, as well as the ability to distinguish between different denominations of currency in order to pay off jackpots.
- Review and comprehend all necessary documentation.
- Effectively and efficiently move around the work area.
- Reach and lift up to 25 pounds in order to fill and maintain change machines.
- Spend majority of shift on the casino floor, and is subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume.