Skilled Nursing Facility Admissions Liaison ( Asst Dir of Nursing)

Coler is an 815 bed, leading Nursing Facility dedicated to providing quality medical, sub-acute, rehabilitative and long-term specialty services. We are committed to serving New York City, providing services to individuals requiring geriatric, memory care and rehabilitation services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Position Description: Hospital Clinical Liaison will be responsible for managing admission referrals in primary referring hospitals and ensuring a smooth discharge process for patients transitioning from a hospital setting to our PAC facilities. Additionally, Hospital Clinical Liaison will:

• Establishes the patient’s eligibility for post-acute care in collaboration with Central Admission department.
• Interacts with a variety of hospitals social service/case management staff regarding patients discharge plans
• Assess clinical status of patients upon hospital admission referral to establish suitability of prospective admissions.
• Reviews patients’ medical records.
• Meet and communicate post-acute care to patients and their families as needed.
• Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge process.
• Verifies health insurance coverage for patients with central admission assistance and support.
• Trains new employees who serve as hospital clinical liaisons.
• Coordinates communication between patients and their physicians, case managers and other medical staff.
• Develops relationships in the community on behalf of the post-acute care facilities.
• Assist Schedules speaking engagements at community events.
• Works with the facility’s marketing and sales team to bring awareness of the facility’s strengths and services into the community at large.
• Follow patient from hospital to Skilled Nursing location and documents final disposition or reason for not admitting, case load includes patients discharged from HCR centers back to the hospital
• Complete daily rounds in designated hospitals, responds electronically to Allscripts referrals
• Obtain new high acuity inquiries and assesses special patients to evaluate care needs prior to admission, and directs to appropriate center
• Evaluate inquiries, makes the decision in conjunction with central admission and communicates information to case manager, admissions coordinator, and facilitates patient’s smooth transition into center
• Obtain accurate information from physicians, patients, and referral sources regarding the expected discharge plan, and communicates this information to central admission and facility as needed.
• Develop relationships with hospital social workers, physicians, hospital discharge planners and administrators, clergy, attorneys, home health agencies, families, etc. to understand the need for program services and to communicate services offered which meet these needs
• Demonstrate growth in quality hospitals referrals and admissions, as reflected in an increase in inquiries and admissions from assigned hospitals to HCR centers
• Implementing marketing plans to achieve sales goals in collaboration with central admission and PAC operational leadership.
• Cultivating relationships with sources to generate repeat referrals.
• Participating in facility's marketing education, ensuring knowledge of their resources and maintaining knowledge of competitor facilities.
• Providing facility tours and conducting presentations for potential referral sources and patient families.
• Attending seminars and conferences to promote facility.
• Collaborating with Central Admission personnel regarding referrals, evaluations and marketing activities.
• Communicating activities and concerns to supervisor.
• Completing required paperwork, managing correspondence and maintaining data as required

Licensed and currently registered to practice as a professional nurse in New York State, plus (2) or (3), below. 2. Masters Degree in Nursing Administration, Education, Clinical Specialty or equivalent field and five years of satisfactory nursing experience, of which three years shall have been in a supervisory or teaching capacity; or a Baccalaureate Degree in Nursing and six years of satisfactory nursing experience, four years of which shall have been in a supervisory or teaching capacity.
3. A satisfactory equivalent of education and experience. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or go to employment.nychhc.org

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

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