Site Manager, Medicare Solutions- Longview, WA.

About Us
Our culture is based on connection, and that fuels our outstanding performance. At BroadPath, we maintain and nourish a commitment to home-based talent and innovative workforce technology that enables us to deliver unrivaled quality, flexibility, and transparency. We believe in meeting our associates where they are, be it in geography or career development. Our proprietary platform visually connects the members of each home-based client team, fully unleashing the skills and motivation of the industry's best workforce and enabling our associates to reach their full potential. BroadPath is where connection happens.
Today, we provide services to Future 10 Health plan companies and Healthcare providers. BroadPath essential business functions include customer experience, sales, and back-office operations.
Overview
BroadPath is seeking an experienced operational leader to manage and grow our member acquisition site in Longview, WA. We offer onsite licensing, product training, on-the-job training, and job placement opportunities in the Medicare Advantage sector. This leader will own the site-level P&L, oversee talent acquisition, training programs, and operational performance management of the team. This individual should have experience leading and motivating a team of licensed sales agents, consistently achieving sales targets, and in-depth knowledge of the healthcare industry.
Responsibilities

• Exceed internal and client KPI requirements and achieve best-in-class service delivery.
• Manage all local site resources and functions from talent acquisition, license and product training, employee engagement and supervision.
• Provide guidance and motivation to foster a collaborative work environment.
• Provide operational performance management of a team of Medicare Advantage member acquisition agents.
• Carry out seasonal full-cycle recruiting including candidate sourcing, interviewing, and final hiring decisions.
• Manage and track operational and facility budgeting and forecasting.
• Assist with facility maintenance and management of vendors, networking, equipment, and overall workplace environment.
• Conduct recruiting events such as job fairs and informational sessions in both the office and surrounding community.
• Build successful community partnerships to develop local brand awareness.
• Develop and implement overall marketing and advertising strategies.
• Host events and team-building activities to increase employee engagement and connection.

Qualifications

• Experience in operations management within a Medicare Advantage member acquisition and retention environment.
• Proven leadership and team management skills with a focus on mentorship and professional development.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with proficiency in using data analysis for strategic decision-making.
• Motivated by a rapidly evolving, fast-paced work environment and comfortable wearing a lot of hats.
• Results-driven, organized and detail oriented.
• Ability to work a flexible full-time schedule with some evening and weekend work.
• Must reside within a commutable distance to Longview, WA.

Preferred Qualifications:

• Licensed to sell health plan products is desirable.
• 1-2 years' personal experience in call center Medicare sales.
• Bachelor's degree in healthcare administration, business, or a related field.
• Experience in sourcing, recruiting, interviewing, and making hiring decisions.
• Employment brand management, recruitment advertising & marketing, design and launch of effective social media campaigns.
• History of living within Longview, WA or surrounding community with native knowledge of the area and an existing social network.

Diversity Statement
At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.